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Loan Surveillance Manager

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Arbor Realty Trust, Inc.

Remote

$81,429 Salary, Full-Time

Posted 5 weeks ago (Updated 5 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

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Loan Surveillance Manager Buffalo, New York Apply Loan Surveillance Manager Location:
Tonawanda, NY (
Hybrid Schedule:
2-3 days in-office per week)
Travel:
Monthly The Loan Surveillance Manager will be responsible for managing a portfolio of performing and non-performing Investor Agency Loans consisting of Fannie Mae, Freddie Mac, HUD, and conduit loans in order to assess portfolio quality, identify areas of risk, evaluate long-term viability and performance, and proactively mitigate potential loss. Essential Job Functions (Duties/Responsibilities) This position will have the following duties and responsibilities, including but not limited to: Monitor quality and performance of an assigned commercial loan portfolio Responsible for timely satisfaction and compliance with Investor requirements Responsible for completing quarterly financial analyses to evaluate projects performance and discuss with borrowers any substantial variances noted Conduct Physical Property inspections, in order to evaluate property condition and follow up on any deferred maintenance observed. Additionally, conduct joint site visits with Agency partners to ensure properties are adequately maintained. Conduct market research and analysis Loan document review and interpretation Identify areas of risk and evaluate long term viability of loans Complete Risk Ratings to proactively mitigate potential risk associated with each asset within the portfolio Develop and review Action Plans to communicate and address risk and corrective action steps being taken to mitigate that risk Engage in ongoing dialogue with borrowers relative to their stabilization plans, and budgets. Assess the attainability of these plans and ensure borrowers timely execution of these plans. Engage in ongoing communication with appropriate Agency counterparts relative to issues at the properties, and borrowers' efforts to stabilize the assets. Request and review documentation relative to any Escrowed Reserves to determine and recommend release of funds held in connection with property improvement projects Request and review documentation relative to any insurance losses, easements, partial releases and any other issues that may arise to determine and recommend release of funds to ensure restoration Assist with other related projects as needed
Qualifications Education:
High school diploma or equivalent; Bachelor's degree in Business, Finance, Real-estate, Accounting or a related discipline or equivalent work experience preferred.
Experience:
1+ years' experience in commercial real estate, mortgage servicing, loan underwriting, credit, risk management, financial analysis, or a combination thereof
Knowledge/Skills/Abilities:
Advanced Microsoft Office skills Strong analytical skills with high attention to detail and accuracy Exceptional organizational, time management, and prioritizing skills Excellent verbal, written, and interpersonal communication skills Ability to prioritize work, achieve goals, and work under pressure in a fast paced environment
Travel:
Monthly Travel Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $70,000 to $90,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits. We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities. Create a Job Alert Interested in building your career at Arbor Realty Trust? Get future opportunities sent straight to your email. Create alert Apply for this job
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  • Attach Attach Dropbox Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree
  • Select... Discipline Select... Start date year End date year Add another Are you available for full-time work (approximately 37.5 - 40 hours)?
  • Select... Do you have at least three (3) years' experience in commercial real estate, mortgage servicing, loan underwriting, credit, risk management, financial analysis, or a combination thereof?
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.. LinkedIn Profile Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Arbor Realty Trust's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.

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