Loan Assistant

Loan Assistant Memphis, TN Job Details Full-time 1 day ago Qualifications Record keeping Customer communication Customer relationship building Compliance with loan regulations Promoting bank products High school diploma or GED Cross-selling Loan application intake Coordination (loan closing) Organizational skills ACH Productivity software Communication skills Technical Proficiency Promoting bank services Entry level Client interaction via phone calls Full Job Description We're looking for a detail-oriented and customer-focused Loan Assistant to join our team! In this role, you'll work closely with loan officers and customers to support the loan process from application to closing, helping ensure a smooth and efficient experience.

Key Responsibilities:

Assist loan officers with processing applications and preparing files for underwriting Collect, review, and organize required loan documentation Pull credit reports and monitor loan status, exceptions, and maturities Communicate with customers, attorneys, vendors, and internal teams to provide updates and gather information Manage loan timelines and assist with closing and post-closing tasks Prepare wire requests, ACH setups, and deposit tickets Answer calls and emails while providing excellent customer service Cross-sell bank products and support customer relationship growth Maintain compliance with bank policies, procedures, and regulations

Qualifications:

High school diploma or equivalent required Strong communication and customer service skills Excellent organizational skills and attention to detail Ability to multitask and manage priorities in a fast-paced environment Proficient in Microsoft Office or similar systems Team-oriented with a positive, helpful attitude Commercial Bank and Trust Company is an Equal Opportunity Employer - Vets/Disabled