Mortgage Loan Officer Partner

Are you looking to work alongside leaders in the mortgage industry who will help you grow your career? We're looking for a full-time loan partner that will help our applicants get mortgage-ready and support them throughout the loan process. Job seekers should be organized, detail-oriented professionals driven to succeed in their role. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today! This position is in person at our HQ office in Georgetown, Texas. Hybrid is considered for the right candidate

Compensation:

$65,000 - $95,000 yearly

Responsibilities:

Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction Provide administrative support such as screening and making calls, booking appointments, etc. Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed 3

Core Duties Key Measurements Pre-Application:

Contact all borrower(s) within 24 hours after an Initial Loan Consultation Request and review cash, credit, and capacity (income) qualifications for all borrowers

Pre-Approve:

Accurately pre-approve all eligible borrowers. Handle payment scenario requests and accurately estimate closing cost scenarios. Proactively contact the pre-approved buyers. Communicate effectively with Realtor partners

Pipeline:

Onboard all newly received contracts for Rate Lock Consultation. Submit loan applications to Loan Processing for eDisclosures. Execute outstanding weekly borrower and realtor Updates, Pre-Closing Funding Calls. Ensure 95%+ loans close on time with daily check-ins to address choke points. Resolve 95%+ of loan issues before escalating to the Mortgage Advisor Essential Duties of the

Position:

Pre-Application:

Contact all newly received applications within 24 hours of assignment by the LO. Thoroughly review 1003 with the borrower(s) and request necessary documents. Explore all options before turning down a pre-approval request. Keep Realtor partners updated on the progress. Stay up to date on investor guidelines program changes.

Pre-Approve:

Communicate pre-approval parameters to borrowers. Provide supplemental pre-approval documents. Notify the referring Realtor immediately after issuing pre-approval. Expedite rush pre-approval requests. Flag any red flags or potential issues to the LO or Team Captain (if applicable). Dedicate a time block weekly to pre-approval outreach

Pipeline:

Expedite onboarding for newly received contracts. Perform a daily "gauge check" to identify "hot loans." Attend daily branch pipeline meetings to track loan milestones. Deliver weekly borrower update calls (and Realtors, when needed). Coordinate closely with loan processing teams. Contact borrowers, attorneys, and realtors 24 hours before contingencies expire. Review Closing Disclosures for accuracy against the Loan Estimates. Conduct pre-closing phone calls (48 hours before closing). Make congratulatory funding calls to borrowers and Realtors. Provide post-closing/funding support. Be available after hours for urgent questions (via mobile email and text). Consistently exceed borrower and referral partner expectations

Qualifications:

Although not required, having an NMLS license or training is preferred Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients High school diploma or equivalent required. College degree in finance or banking preferred 5+ years of professional office environment experience as a loan officer assistant or mortgage assistant preferred Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. Must maintain an active NMLS license and be actively licensed in the state of Texas at the time of onboarding Minimum 3 years in mortgage processing, underwriting, or origination Proficient in DU/DO, LP, and major investor guidelines Experience with Loan Origination Systems (ARIVE, Lending Pad, etc.) Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote) Strong verbal and written communication skills Ability to work under pressure and meet deadlines Excellent time management and organizational skills Ability to collaborate across the branch and corporate levels Completion of regulatory compliance training Ability to speak, write, and effectively communicate in Spanish with Spanish-speaking borrowers About Company At Waymaker Mortgage Company, we believe in the American Dream of homeownership being the primary tool for every family to build wealth. We are passionate about empowering every family with confidence, clarity, and guidance to make excellent financial decisions according to their goals. Our playbook for success is to deliver a mortgage experience that includes Simplicity, Empowerment, Excellence, and Community. If you fit this culture, we'd love to talk to you about joining our growing team!

Waymaker Mortgage Company Core Values:

Optimism :

We stay positive and see opportunities in every situation.

Fun :

We enjoy what we do and create a fun experience for everyone.

Stewardship :

We take great care of what's entrusted to us—clients, partners, and resources.

Growth :

We keep learning, improving, and striving to be better every day.

Perseverance :

We don't quit when things get tough—we find a way forward.

Unity:

We believe that what we are part of is greater than the part that we play.