Donation Processor

Job Summary We are seeking a highly detail-oriented Donation Processor to join our team. This role focuses on accurately processing all incoming donations (checks, credit cards, online contributions) and non-donation receipts, while reconciling transactions in our donor database and accounting systems. Experience with Raiser's Edge is highly preferred and will be a key factor in ensuring efficient gift entry, data integrity, and donor management. The position requires daily monitoring of donation platforms and websites, frequent collaboration with Finance and Development teams, proactive donor and processor outreach, and timely reporting to support prompt donor acknowledgments. Essential Functions Process and reconcile donations and non-donation receipts with exceptional accuracy, including proper allocation and entry into Raiser's Edge (preferred) and accounting software. Monitor multiple websites and download daily donation activity. Provide daily donor history updates and observations to the Development team. Perform frequent data analysis and reconciliation using Excel. Manage reporting calendars and deadlines. Handle donor and payment processor inquiries, follow-ups, adjustments (corrections, reclassifications, refunds), and tax receipt preparation in compliance with policies and regulations. Ensure strict confidentiality and financial integrity. Perform additional support duties as needed. Qualifications Bachelor's degree in Accounting, Finance, or related field preferred. Minimum of 3 years of relevant experience in donation processing or cash receipts, ideally in a nonprofit environment. Strong preference for hands-on experience with Raiser's Edge donation platform for gift processing and database management. Advanced proficiency in Microsoft Excel and Microsoft Office for data organization and analysis (required). High level of accuracy, strong attention to detail, and excellent organizational/time management skills. Solid problem-solving abilities and proactive initiative. Strong interpersonal, communication (verbal and written), and listening skills to build relationships with team members, donors, and partners. Ability to work independently and collaboratively while maintaining strict confidentiality. Commitment to meeting deadlines in a fast-paced setting. This role offers the opportunity to play a critical part in maintaining accurate financial records and supporting meaningful donor relationships.

Job Types:

Full-time, Contract Pay:

$25.00 - $31.00 per hour

Experience:

Raiser's Edge:

2 years (Preferred)

Work Location:

In person