Payoff Assistant

Payoff Assistant Orange Coast Title Company of Southern California Santa Ana, CA Job Details Full-time From $23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Employee discount Retirement plan Qualifications Teamwork Customer service High school diploma or GED Attention to detail Time management Full Job Description Company Overview Orange Coast Title Company, Family of Companies, specializes in providing comprehensive title insurance and closing/escrow services for a wide range of real estate transactions. With a strong reputation for excellence and a commitment to growth, we serve a diverse clientele through our extensive network of offices nationwide and a dedicated team of professionals.

Position Summary:

The Payoff Assistant supports the escrow and title team by preparing, verifying, and coordinating loan payoff demands and related documentation for real estate transactions. This role ensures accurate and timely processing of payoffs in compliance with California regulations, company policies, and lender requirements. The ideal candidate is detail-oriented, organized, and able to manage multiple deadlines in a fast-paced environment.

Key Responsibilities:

Request, receive, and review payoff demands from lenders, creditors, and lienholders Verify payoff statements for accuracy, including interest calculations, fees, and per diem amounts Track and follow up on outstanding payoff requests to ensure timely receipt prior to closing Communicate with lenders, escrow officers, title officers, and clients regarding payoff status and discrepancies Prepare updated payoff figures and revisions as needed based on closing timelines Input and maintain accurate payoff data in internal systems and transaction files Assist with disbursement verification and ensure all payoffs are processed in accordance with closing statements Maintain compliance with California Department of Insurance regulations and company underwriting guidelines Organize and retain payoff documentation for audit and recordkeeping purposes Provide general administrative support to the escrow/title team as needed

Qualifications:

High school diploma or equivalent required; some college coursework preferred 1-3 years of experience in title, escrow, mortgage servicing, or a related real estate field preferred Basic understanding of real estate transactions, escrow processes, and loan payoffs Familiarity with California real estate and title insurance practices is a plus Strong attention to detail and accuracy in data entry and calculations Excellent organizational and time management skills Effective written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) and title/escrow software systems

Key Competencies:

Ability to prioritize tasks and meet strict deadlines Problem-solving and critical thinking skills Professionalism when handling sensitive financial information Team-oriented with a customer service mindset

Working Conditions:

Primarily office-based Standard business hours, with occasional overtime depending on closing volume

Compensation:

Competitive salary based on experience Benefits include health insurance, retirement plan, paid time off, and bonuses

Pay:

From $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Parental leave Retirement plan Vision insurance

Experience:

payoff in title insurance industry: 2 years (Required)

Work Location:

In person