Sr. Escrow Processor

The Sr. Escrow Processor is responsible for managing day-to-day escrow processing activities while delivering a high level of customer service throughout the home financing process. This role focuses on coordinating transactions, maintaining accurate records, and serving as a key point of contact for internal teams, homebuyers, and external partners to ensure a smooth and timely closing experience.

Location:

Tampa, FL (Primary) with travel/split time in

Sarasota, FL Pay:

$20.00-25.00/hour

Duration:

Contract-to-hire (conversion opportunity for strong performance)

Schedule:

Fully onsite (5 days/week)

Key Responsibilities:

• Manage escrow files from processing through completion, ensuring accuracy and compliance with internal procedures
• Serve as a primary point of contact for customers, builders, and internal stakeholders via phone and in person
• Coordinate with title companies, lenders, and other third parties to gather required documentation and move files forward
• Track and manage multiple transactions using Excel and internal systems to ensure deadlines are met
• Review documents for completeness and accuracy; proactively identify and resolve issues
• Maintain detailed, organized records of all file activity and communications
• Provide exceptional service to homebuyers, guiding them through the process with clear and professional communication
• Collaborate closely with a small onsite team and builder partner in a fast-paced, customer-focused environment
• Support office operations across Tampa and Sarasota locations as needed
• Ensure all tasks are completed with a focus on quality over speed

Requirements:

• High School Diploma or GED required
• 2+ years of escrow processing experience required (true processing experience; closing-only experience not sufficient)
• Strong customer service experience with frequent client interaction
• Intermediate proficiency in Microsoft Excel (tracking, organization, task management)
• Excellent organizational skills and attention to detail
• Strong verbal and written communication skills
• Ability to manage multiple priorities in a fully onsite, team-oriented environment
• Demonstrated reliability and consistent attendance

Preferred Qualifications:

• Florida Notary commission
• Experience with SoftPro or similar escrow/title software
• Background in mortgage, title, or real estate transactions Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Additional disclaimer:

Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.