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Mortgage Servicing Support Specialist

Job

The Peoples State Bank

Bloomington, IN (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/27/2026

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Job Description

Job Summary:
To provide competent customer and vendor assistance in regard to all mortgage servicing related issues and questions.
Job Duties:
1. Answer telephone and servicing customers as required 2. Processing the funding requirements for FHLMC and FHLBI loans 3. Reporting monthly remittance details to FHLMC and FHLBI 4. Process Payoff requests 5. Reporting and processing
FHLMC/FHLBI
Payoff requirements 6. Print daily reports for non-post and payoff details and process as required 7. Print daily FHLMC and FHLBI reports as required 8. Preparing and data entry for mortgage modifications 9. Data entry requirements for FHLMC Resolve 10. Loan booking cross training as needed 11. Insurance cross training as needed 12. Able to obtain Notary Public 13. Special projects as assigned
Organization:
Organize basic functions for a pleasant and functional working environment within the Mortgage Loan Center.
Relationships:
Responsible to the Assistant Vice President
  • Mortgage Servicing Manager Will interact with additional mortgage staff and branch bank personnel
Compliance:
The employee has the responsibility to acquire knowledge of State and Federal banking regulations and policies and those regulations and policies inherent to position requirements.
Job Requirements:
The employee should have at least a high school diploma or GED equivalent. The employee should have excellent customer service skills along with strong oral and written communication skills, and have excellent organizational skills and the ability to multi-task. Prefer prior knowledge of banking and loan experience. Candidate should be a self-starter and have an interest in learning.
Software Used:
Core Processing System (NGP)
  • Premier
  • Microsoft Word, Excel and Outlook
  • Encompass
  • Internet Banking System
  • Investor Service Systems
•
Mortgage Software EOE Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance People with a criminal record are encouraged to apply
Work Location:
In person