Mortgage Loan Processor

Mortgage Loan Processor Reports to:

Lending Manager Position Summary:

The Mortgage Loan Processor supports the credit union's mission of serving its members by ensuring a smooth, accurate, and timely mortgage loan process. This role is responsible for reviewing and processing residential loan applications while delivering a high level of member service and maintaining compliance with all regulatory and investor requirements. The processor acts as a key partner to loan officers, underwriters, and members, helping guide loans from application through closing.

Key Responsibilities:

Review member mortgage applications and supporting documentation for completeness and accuracy Collect, analyze, and verify financial information including income, assets, credit, and employment Communicate directly with members to request documentation, provide updates, and answer questions in a professional and service-oriented manner Communicate with realtors, title companies, and other third parties to obtain required documentation and ensure deadlines are met throughout the loan process Ensure loan files meet all credit union policies, regulatory requirements, and investor guidelines (FHA, VA, Conventional) Prepare and submit complete loan packages to underwriting and work proactively to clear conditions Accurately document all loan activity within the loan origination system Manage pipeline effectively to meet service level expectations and closing deadlines Complete all compliance requirements in a timely manner Complete other related duties as required or assigned Support a positive member experience by demonstrating professionalism, responsiveness, and attention to detail

Qualifications:

High school diploma or equivalent required; associate or bachelor's degree preferred 1+ years of mortgage processing or related lending experience preferred Knowledge of mortgage lending guidelines and regulatory requirements Strong understanding of compliance standards including TRID and RESPA Experience with loan origination systems preferred Strong organizational skills and attention to detail Excellent communication and interpersonal skills Ability to prioritize multiple tasks while maintaining accuracy and meeting deadlines

Preferred Attributes:

Experience working in a credit union or member-focused financial institution Commitment to the credit union philosophy of "people helping people" Strong member service mindset with the ability to build trust and relationships Team-oriented with a collaborative approach to achieving organizational goals

Pay:

$40,000.00 - $45,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Work Location:

In person