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Operations Specialist

Job

Robert Half

Metairie, LA (In Person)

Full-Time

Posted 6 weeks ago (Updated 6 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

We are looking for a skilled Operations Specialist to join our team in Metairie, Louisiana. This short-term contract to permanent position requires expertise in consumer and commercial lending, coupled with a strong background in regulatory compliance. The ideal candidate will thrive in a dynamic environment, contributing to a small but impactful department within the financial services industry.
Responsibilities:
  • Process and manage consumer and commercial loan applications, ensuring compliance with industry regulations.
  • Collaborate with clients and internal teams to gather necessary documentation and verify loan details.
  • Utilize your expertise in consumer banking and lending practices to provide accurate and efficient support.
  • Analyze loan data to identify potential risks and ensure adherence to critical compliance standards.
  • Monitor call center metrics to maintain operational efficiency and enhance customer satisfaction.
  • Stay informed about industry trends, particularly within the credit card and consumer banking sectors.
  • Address customer inquiries and resolve issues related to loan processing in a timely and thorough manner.
  • Support the department in maintaining seamless operations by taking on diverse tasks as needed.
  • Contribute to process improvements that enhance efficiency and compliance within the loan processing workflow.

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