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Heloc Loan Processor
Job
Robert Half
Boston, MA (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Heloc Processor to support a non-profit organization in Boston, Massachusetts on a Contract basis. This role focuses on managing home equity line and consumer loan files with accuracy, timeliness, and strong compliance awareness. The ideal candidate brings hands-on mortgage processing experience and is comfortable working with lending platforms such as Fiserv Portico, and LendingQB in a fast-paced environment.
Responsibilities:
- Review HELOC, consumer, FHA, and conventional loan files to confirm completeness, accuracy, and adherence to program guidelines before submission.
- Coordinate with borrowers, loan officers, underwriters, and third-party partners to collect required documentation and keep files moving efficiently.
- Enter, update, and maintain loan information across systems including Fiserv, Portico, and LendingQB while preserving data integrity.
- Prepare loan packages for underwriting by organizing supporting documents, identifying missing items, and resolving file deficiencies promptly.
- Monitor application pipelines and follow up on outstanding conditions to help ensure loans progress within established timelines.
- Apply DU and LP findings to support file readiness and align documentation with underwriting expectations.
- Communicate status updates clearly to internal stakeholders and assist in resolving processing issues that may affect closing schedules.
- Support operational workflow changes or platform-related process updates as needed within the processing function.