Loan Processor - Support

Description We are looking for a detail-oriented Loan Processor - Support team member to join a mission-focused lending team in Saint Paul, Minnesota. This Long-term Contract position will assist with loan file preparation, customer and partner support, and administrative coordination across the lending process. The role offers broad exposure to mortgage operations while helping maintain accurate records, organized documentation, and responsive service for borrowers and internal stakeholders.

Responsibilities:

• Assist with loan applications by gathering required information, organizing supporting paperwork, and helping keep files complete throughout processing and closing activities.
• Respond to routine questions from borrowers, loan officers, real estate professionals, contractors, and community partners with timely and effective support.
• Maintain and update lending records in Salesforce and other tracking tools to support accurate reporting and file management.
• Review loan documentation before and after closing to confirm completeness, accuracy, and compliance with internal standards.
• Support mortgage and lending staff by helping evaluate submitted applications, bids, and related documents for follow-up needs.
• Participate in cross-functional shadowing opportunities to build familiarity with lending team roles and community-focused financing programs.
• Prepare data summaries and reports related to lending files for internal teams and external stakeholders when requested.
• Help review training and orientation materials and assist with presentations for industry partners and community audiences.
• Attend educational sessions and workshops to strengthen understanding of the homebuying process and the professionals involved.
• Handle sensitive borrower and business information with a high level of confidentiality and perform additional assigned duties as needed. Requirements
• Experience or familiarity with loan administration, mortgage processing, mortgage closing, mortgage lending, or loan origination.
• Strong attention to detail with the ability to manage documentation accurately in a fast-paced lending environment.
• Ability to communicate clearly and professionally with customers, colleagues, and external business partners.
• Proficiency with computer-based work, data entry, and maintaining organized electronic records.
• Comfortable working in a primarily seated, computer-focused position for extended periods.
• Ability to learn lending procedures, follow confidentiality requirements, and apply internal guidelines consistently.
• Strong organizational and time management skills with the ability to handle multiple tasks and deadlines.

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