Junior Mortgage Loan Processor

Description:

About the

Position:

As Junior Mortgage Loan Processor, you'll play a key role in keeping Homewise's lending operations moving. You're the person making sure that everything the team needs from outside vendors, borrowers, and third parties arrives on time — so files keep progressing and a customer's path to homeownership stays on track. This is a coordination-driven position. You'll report to the Mortgage Loan Processor Manager and act as a hub across multiple teams — lending, processing, title, and operations — as well as borrowers, vendors, and outside agencies. If you like being the connective tissue that keeps a process on track — and the person teammates trust to follow through — then Junior Mortgage Loan Processor might be the role for you. You May Be a

Great Fit If:

You're detail-oriented at heart. You're energized by deadlines, not derailed by them. You're methodical and process-driven. You're a natural collaborator. You respect compliance. You're calm under pressure You're tech-comfortable. You're persistent and not afraid to follow up. You believe homeownership unlocks a better, more secure future.

What You'll Be Doing:

Ordering and tracking third-party services — appraisals, title work, payoff requests, employment and income verifications, flood certifications, homeowner's insurance, and others — and following up until they're complete. Making regular outbound calls to vendors, title companies, appraisal management companies, insurance providers, and borrowers to keep files moving and obtain needed information. Supporting Loan Officers across the lending team with follow-up tasks, borrower communication, and loan progression. Helping ensure compliance requirements are met across all loan types and programs, including collecting required documentation and coordinating with internal teams and outside agencies. Monitoring loan timelines, escalating delays that could affect closings, and proactively identifying bottlenecks before they become problems. Maintaining accurate notes and updates in the Loan Origination System (LOS) so the whole team has visibility into where each file stands. Communicating consistently with internal staff across lending, processing, title, and operations to keep everyone aligned on file status. Full Job Description available upon request.

Requirements:

Minimum Requirements Minimum of one year's customer service experience required Some exposure to mortgage or financial services industry a plus Willingness to learn mortgage processing required Ability to serve Spanish-speaking clients in Spanish preferred Core business hours are Monday-Friday, 8:00 am to 5:00 pm mountain time. Must be able to work flexible hours, including evenings and/or weekends on occasion. This position is located in our Albuquerque office.