Consumer Loan Processor
Job
Robert Half
Poughkeepsie, NY (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Consumer Loan Processor to join our team in Poughkeepsie, New York. This fully on-site opportunity is a contract position with the potential to become permanent after an initial six-month period and offers the chance to support consumer lending operations in a fast-moving financial services environment. The person in this role will help move loan applications through the final stages of review and funding while delivering responsive service to members, dealers, and internal partners. Success in this position will come from strong accuracy, coachability, and the ability to work confidently across multiple systems.
Responsibilities:
- Examine consumer loan files for completeness and accuracy before preparing documents for final funding.
- Enter, confirm, and maintain loan funding information within the origination platform to ensure transactions follow established lending guidelines.
- Prepare and distribute required lending disclosures and supporting paperwork in accordance with regulatory and organizational standards.
- Respond to questions from members, dealership contacts, and internal staff by navigating several systems to provide timely updates on active and pending applications.
- Track missing items for direct and indirect loan files and follow up to keep applications moving toward completion.
- Identify workflow improvement opportunities that can streamline processing and create a better experience for both members and colleagues.
- Maintain compliance with internal policies, lending procedures, and applicable regulatory requirements while completing assigned training.
- Contribute to department initiatives, team projects, and other operational tasks as needed while demonstrating professionalism and collaboration.
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