Commercial Loan Assistant

Commercial Loan Assistant Onsite in Norman, OK Position Summary We are seeking a detail-oriented Loan Processor / Administrative Assistant to support lending operations and assist loan officers throughout the loan application, documentation, processing, and closing process. This role serves as a key point of contact for customers and internal teams while ensuring loan files are accurate, compliant, and completed in a timely manner. The ideal candidate will have strong organizational skills, the ability to manage multiple priorities, and experience working in a fast-paced financial services environment. Key Responsibilities Loan Processing & Documentation Prepare loan documentation for commercial, consumer, real estate, and other lending products in accordance with company policies and regulatory requirements. Review loan files to ensure all required documentation has been obtained and completed accurately. Verify loan documentation and coordinate corrections when necessary. Assist with loan closings and ensure all closing requirements have been satisfied prior to funding. Maintain accurate loan records and documentation throughout the life of the loan. Administrative Support Provide administrative support to multiple loan officers and lending personnel. Assist with loan payments, account maintenance, document tracking, and customer service requests. Monitor and manage exception reports, upcoming renewals, and past due documentation. Record and distribute meeting notes as needed. Prepare reports and assist with special projects. Customer & Vendor Coordination Serve as a primary point of contact for customers regarding loan documentation and status updates. Coordinate with title companies, attorneys, insurance providers, appraisers, and other third-party vendors. Order and review supporting documentation such as title work, flood certifications, lien searches, and other required reports. Maintain clear communication with all parties involved in the loan process. Compliance & Quality Control Ensure loan files comply with internal policies and applicable regulatory requirements. Assist with document exception tracking and follow-up. Maintain confidentiality of sensitive customer and financial information. Support audit and quality control initiatives as needed. Qualifications Education & Experience High school diploma required; associate's or bachelor's degree preferred. Previous experience in loan processing, lending support, banking, financial services, or a related administrative role preferred. Experience working with loan documentation and lending procedures is highly desirable. Knowledge, Skills & Abilities Strong understanding of loan processing and documentation procedures. Proficiency in Microsoft Office, including Word and Excel. Excellent organizational skills and attention to detail. Strong written and verbal communication abilities. Ability to manage multiple deadlines and priorities in a fast-paced environment. Ability to handle confidential information with professionalism and discretion. Strong critical thinking and problem-solving skills. Positive attitude with the ability to work independently and as part of a team. Preferred Qualifications Experience with loan origination or document management systems. Bilingual (Spanish) a plus. Strong data entry and keyboarding skills. Work Environment Full-time position Monday through Friday Primarily office-based environment Occasional additional hours may be required to meet business needs Physical Requirements Prolonged periods of sitting and computer use. Frequent use of keyboard and computer systems. Ability to occasionally lift and carry up to 10 pounds. Ability to communicate effectively in person, by phone, and electronically. Compensation & Benefits Competitive compensation package Comprehensive benefits offerings Paid time off and holidays Retirement savings opportunities Professional development and growth opportunities Why Join Us? This position offers the opportunity to play an important role in supporting a dynamic lending team while building valuable experience in loan operations, customer service, and financial services administration. #IND123 #ADM