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Experienced Loan Partner
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Lending Hand Mortgage
Nashville, TN (In Person)
Full-Time
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Job Description
Experienced Loan Partner Lending Hand Mortgage - 4.0 Madison, TN Job Details Full-time 15 hours ago Qualifications Customer communication Full Job Description About Us Lending Hand Mortgage is dedicated to delivering a high-touch, efficient mortgage experience for both clients and referral partners. We combine operational excellence with relationship-driven service to help borrowers move confidently through the home financing process. As we grow, we're seeking an experienced Loan Partner to support our loan originators and elevate the client experience from application to closing. Position Overview The Loan Partner serves as the right hand to the Loan Officer owning the file from application through closing while delivering exceptional communication and service. This role is ideal for a licensed Loan Officer who prefers a non-producing or support-focused role , while still leveraging their expertise to structure deals, manage pipelines, and ensure smooth closings. Key Responsibilities Take full ownership of loan files once an application is received Analyze borrower scenarios and assist with structuring loans Collect and review documentation (income, assets, credit, etc.) for accuracy and completeness Pre-underwrite files and identify potential issues upfront Submit complete, clean files to processing and underwriting Manage loan pipeline and ensure all milestones and deadlines are met Communicate proactively with borrowers, Realtors, and internal team members Review and clear underwriting conditions in a timely manner Provide regular status updates to clients and referral partners Maintain compliance with all federal, state, and company guidelines Qualifications Active NMLS license strongly preferred 2+ years of mortgage experience (Loan Officer, Processor, or Loan Partner) Strong knowledge of mortgage guidelines (Conventional, FHA, VA, etc.) Proven ability to structure and analyze loan scenarios Experience managing a pipeline of multiple active files Proficiency with LOS platforms (Arive or similar) Excellent communication and client-facing skills Key Traits for Success Detail-oriented with a strong sense of ownership High-level problem solver who anticipates challenges Exceptional communicator (both client-facing and internal) Organized and able to prioritize in a fast-paced environment Team-first mentality with a service-driven mindset Calm under pressure with a solutions-focused approach Compensation & Growth Competitive base salary + performance incentives Opportunity to transition into or maintain licensing as a producing Loan Officer if desired Career growth within a fast-growing mortgage organization Why Join Lending Hand Mortgage? Collaborative, high-performance team culture Strong referral-based business model Streamlined processes and operational support Leadership committed to training and development Opportunity to play a critical role in client experience and team success