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Job Description
Wire Desk Specialist The Loan Store, Inc. Plano, TX Job Details Full-time 17 hours ago Qualifications Customer communication Loan compliance checks Regulatory compliance Mortgage closing and funding Home Mortgage Disclosure Act (HMDA) Real Estate Settlement Procedures Act (RESPA) High school diploma or GED Document imaging Loan Origination Systems (LOS) TRID compliance Technical Proficiency Encompass Full Job Description Wire Desk Specialist A Wire Desk Specialist role in mortgage lending is a critical operational position that ensures accurate, timely, and compliant processing of wire transfers for loan funding and payoff. Role Overview The Wire Desk Specialist acts as a quality and financial control point between loan closing, funding, and warehouse banks/investor delivery. They manage wire disbursements, verify documentation, and coordinate with internal and external partners to ensure compliance with company, regulatory, and investor requirements.
Key Responsibilities Wire Management :
Prepare, verify, and release wire transfers for loan funding; follow banking controls and dual verification processes
Wire Coordination :
Communicate with settlement agents, title companies, warehouses, and internal teams
Exception Resolution :
Identify deficiencies or missing items and work with operations to resolve quickly
Data Entry & System Updates :
Maintain records in loan origination systems (e.g., Encompass, Empower), imaging systems, and wire platforms
Customer Support :
Respond to inquiries about incoming/outgoing funds; interact with banks to resolve issues
Log Maintenance :
Maintain wire request logs to prevent duplication and track on-hold wires
Required Skills & Qualifications Education :
High school diploma or GED; associate or bachelor's degree preferred
Experience :
1-3 years in mortgage post-closing, closing, funding, or secondary marketing; banking or financial services wire experience a plus
Technical Skills :
Proficiency with MS Excel, LOS platforms, imaging systems, and wire portals
Compliance Knowledge :
Familiarity with TRID, RESPA, HMDA, and investor guidelines
Soft Skills :
Strong attention to detail, time management, communication, and organizational skills