Part-Time Night Auditor

This position is third shift so you must be available 11pm-7am and available to work weekends. There will be some 2nd shifts that will occassionally be available. Job Overview Join our dynamic hospitality team as a Part-Time Front Desk Agent, where your energy and enthusiasm will create memorable experiences for our guests! In this vibrant role, you'll be the welcoming face of our hotel, ensuring smooth check-ins and check-outs, providing exceptional guest services, and maintaining a warm, professional atmosphere. Your proactive approach and attention to detail will help guests feel valued and cared for from the moment they arrive until their departure. This position offers an exciting opportunity to develop your hospitality management skills while working in a lively resort environment. Duties Greet guests warmly upon arrival, providing friendly and efficient check-in and check-out experiences Manage multi-line phone systems with professionalism, answering inquiries promptly and courteously Assist guests with reservations, room assignments, and special requests to enhance their stay Maintain accurate records of guest information, reservations, and billing details Provide information about hotel amenities, local attractions, and dining options to enrich guest experiences Handle guest concerns or complaints with patience and effective problem-solving skills Support night audit procedures by reconciling daily transactions and ensuring financial accuracy Qualifications Previous experience in hotel management or front desk operations is preferred but not required; a passion for hospitality is essential Strong customer service skills with a focus on guest relations and satisfaction Excellent phone etiquette and experience managing multi-line phone systems in a fast-paced environment Ability to work flexible hours, including evenings, weekends, and overnight shifts as needed for night audit duties Demonstrated hospitality management skills with an understanding of guest services standards Embark on a rewarding journey in the hospitality industry by joining us as a Part-Time Front Desk Agent! Bring your enthusiasm, communication skills, and dedication to delivering outstanding guest experiences every day

Pay:

$15.00 per hour

Benefits:

Employee discount

Work Location:

In person