Night Auditor / Front Desk

Night Auditor / Front Desk MGroup Hospitality Carlsbad, CA Job Details Part-time $19.50 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Customer communication Night audit Front desk Hotel experience Full Job Description Courtyard Carlsbad Night Auditor (NIGHT and

WEEKENDS

)

JOB OVERVIEW

Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Perform job functions with attention to detail, speed and accuracy Prioritize, organize, and resolve problems using good judgment Follow directions thoroughly Understand guest's service needs Work cohesively with co-workers as part of a team Work with minimal supervision Maintain confidentiality of guest information and pertinent hotel data Responsibilities for Night Auditor Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Respond to guest complaints, requests and emergencies Reconcile all accounts in a timely manner Verify that all EOD work has been performed by other departments Schedule guest wake-up calls and reservations for the following day Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Qualifications for Night Auditor Excellent communication and math skills Able to learn computer functions and other on-the-job skills Strong eye for details Good problem-solving skills Ability to multitask Exceptional customer service skills

Job Type:

Part-time Pay:

$19.50 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person