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Part Time Hotel Night Auditor
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Bluestem Hotel Torrance - Los Angeles
Torrance, CA (In Person)
$42,640 Salary, Part-Time
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Job Description
Part Time Hotel Night Auditor Bluestem Hotel Torrance - Los Angeles Torrance, CA Job Details Part-time $20 - $21 an hour 1 day ago Benefits 401(k) Employee discount Qualifications Operations management Multilingual Phone communication Night audit Data entry Telephone systems Multi-line phone systems Office phone management Full Job Description Job Summary We are seeking a dedicated Part Time Hotel Night Auditor to join our hospitality team. This role is essential in ensuring smooth overnight operations, guest satisfaction, and accurate financial reporting. The ideal candidate will possess strong customer service skills, experience in hotel management, and the ability to handle guest inquiries with professionalism. Bilingual abilities and hospitality management experience are highly valued to enhance guest relations and operational efficiency during night shifts. Responsibilities Perform nightly audit procedures, including balancing accounts and preparing financial reports Greet guests arriving during overnight hours with excellent customer service and professionalism Handle guest check-ins and check-outs efficiently while maintaining a friendly front desk presence Manage multi-line phone systems, respond to guest inquiries, and provide information about hotel amenities and services Ensure guest satisfaction by resolving issues promptly and courteously Maintain accurate records of reservations, cancellations, and billing transactions Uphold hotel policies and procedures related to security, safety, and confidentiality Assist with administrative tasks such as filing, data entry, and report generation during night hours Requirements Previous experience in hospitality management or hotel front desk operations preferred Strong knowledge of night audit procedures and guest services standards Bilingual or multilingual skills are a plus to better serve diverse guests Excellent communication skills with phone etiquette expertise and proficiency in multi-line phone systems Ability to work independently during overnight shifts with minimal supervision Exceptional customer service skills with a focus on guest relations and hospitality excellence Knowledge of hotel management software is advantageous Flexibility to work part-time hours during night shifts, including weekends and holidays as needed