Hotel Night Auditor/Front Desk-Part-Time & Full Time

Hotel Night Auditor/Front Desk-Part-Time & Full Time Hampton Inn West Covina West Covina, CA Job Details Part-time | Full-time $18 - $20 an hour 22 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Qualifications Computer operation Resort Phone communication Night audit English Windows Front desk Motel experience Vacation rental experience Client interaction via phone calls Full Job Description Job description: We are seeking a reliable, enthusiastic, dedicated applicant who is self-motivated and likes to provide exceptional customer service in a professional manner. Excellent communication skills, being a team player with positive attitude and a warm, friendly smile is essential for the job. We are focused on providing a relaxing experience to our guests.

PRIOR HOTEL EXPERIENCE PREFERRED. POSITIONS AVAILABLE

FRONT

DESK/ NIGHT AUDIT

Skills/Qualifications:

Customer Service & People skills, Computer & Data Entry skills, Quality Focus, Professionalism, High energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills. PEP experience preferred.

Responsibilities include:

Create reservations for the guest and collect deposit required Modify or cancel reservations according to protocols Warmly welcomes guests by greeting them; answering questions; responding to requests Check guests into the hotel and assist with check-out on the day of departure and complete payment process Keep front lobby area neat, clean, and tidy Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel

Essential:

Ability to satisfactorily communicate in English, Bilingual in Spanish is a plus Ability to work with a computer, experience with Windows PC Professional phone skills Ability to work weekends, holidays, and evening shifts This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. • Previous Hotel Experience a

Plus Customer Service:

2 years (Preferred)

Work Location:

In person

Job Types:

Part-time Job Type:

Full-time Benefits:

Employee discount

Schedule:

8 hour shift Evening shift Holidays Nights as needed Overnight shift Weekends as needed

Pay:

$18.00 - $20.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person