Night Auditor

Night Auditor Courtyard Boston Downtown/North Station Boston, MA Job Details $31.14 an hour 8 hours ago Qualifications Customer communication Client interaction via phone calls

Full Job Description Position Overview:

Night Audit is responsible for all functions of the front desk on the overnight shift at the hotel including verifying the accuracy of guest accounts by balancing departmental income and verifying and recording all revenue produced by the hotel's operation. Night Audit will work alongside and coordinate with Housekeeping and Supervisor on Duty to ensure quality service and safety is provided during all overnight hours.

Essential Job Functions:

Audit and reconcile daily work and post any corrections if necessary. Verify that all F&B outlets are closed and run an reports to verify that there are no open checks Print necessary reports; close end of the day on all applicable computer systems Ensure that all rebates are properly logged Ensure the house hospitality checks post and correct Log house charges and close accounts Timely and appropriate communication with management and local authorities during an incident or emergency Represent hotel management during the overnight hours Other duties and responsibilities as assigned The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description Maintain a safe work environment for co-workers and a safe hotel for guests Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Previous Front Desk experience preferred Four-year degree in hospitality or other business related field preferred Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to communicate effectively with guests and co-workers both verbally and in writing Respond to guest requests Strong organizational skills with attention to detail and strong computer skills Telephone etiquette skills required Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers Physical requirements of the position and work environment: Must be able to stand, walk, sit Must be able to bend, stoop, crouch Must use hands to reach, grasp, handle, pull and push up to 25lbs Must have good near and far vision Must be able to hear, talk, smell Majority of duties performed indoors with a moderate noise level