Front Desk, Night Auditors

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Acknowledge Rewards Club members and returning guests, in person or on the phone
• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
• Handle cash and credit transactions
• Start every stay right by swiftly checking guests in and out
• take IDs, hand out room keys, and control and release safety deposit boxes
• Stay one step ahead of guests' needs
• record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
• Take pride in your appearance and place as a brand ambassador
• Always know what events and activities are on the day's schedule
• Jump into other ad-hoc duties when your colleagues need your help What we need from you
• Communication skills
• guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Literate and tech-savvy
• you'll need a good grasp of reading, writing, basic math and computers
• Flexibility
• night, weekend and holiday shifts are all part of the job
• You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
• Experience
• ideally, you'll have spent at least one year in a front desk or guest service position
• Strength
• sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg).

This can involve bending and kneeling

Job Type:

Full-time Pay:

$16.00

• $20.

00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Ability to commute/relocate: Jefferson City, MO 65101: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person Front Desk, Night Auditors 422 Monroe Street, Jefferson City, MO 65101 $16

• $20 an hour
• Full-time $16
• $20 an hour
• Full-time Your day-to-day
• Be the warm welcome that kicks off a memorable guest experience
• Acknowledge Rewards Club members and returning guests, in person or on the phone
• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
• Handle cash and credit transactions
• Start every stay right by swiftly checking guests in and out
• take IDs, hand out room keys, and control and release safety deposit boxes
• Stay one step ahead of guests' needs
• record and act on their preferences, and handle their messages, requests, questions and concerns
• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
• Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
• Take pride in your appearance and place as a brand ambassador
• Always know what events and activities are on the day's schedule
• Jump into other ad-hoc duties when your colleagues need your help What we need from you
• Communication skills
• guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Literate and tech-savvy
• you'll need a good grasp of reading, writing, basic math and computers
• Flexibility
• night, weekend and holiday shifts are all part of the job
• You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
• Experience
• ideally, you'll have spent at least one year in a front desk or guest service position
• Strength
• sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg).

This can involve bending and kneeling

Job Type:

Full-time Pay:

$16.00

• $20.

00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Ability to commute/relocate: Jefferson City, MO 65101: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person