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Night Auditor
Job
TownePlace Suites Gahanna Columbus Airport
Columbus, OH (In Person)
$34,320 Salary, Part-Time
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Job Description
Night Auditor TownePlace Suites Gahanna Columbus Airport Columbus, OH Job Details Part-time $16 - $17 an hour 1 day ago Benefits Employee discount Qualifications Hospitality Computer operation Guest relations Phone communication Customer service Night audit In-person customer service Driver's License Conflict management Front desk Guest services Hotel experience Client interaction via phone calls Hotel management Full Job Description Job Overview We are seeking a dedicated and detail-oriented Night Auditor to join our team. This role is essential in ensuring the smooth operation of our hotel during the night shift, providing exceptional customer service and maintaining accurate financial records. The ideal candidate will possess strong technical skills and a commitment to guest satisfaction. Duties Perform nightly audits of financial transactions and ensure accuracy in all reports. Manage front desk operations, including check-ins and check-outs, while providing excellent customer service. Address guest inquiries and resolve any issues that arise during the night shift. Maintain security protocols for the hotel, ensuring the safety of guests and property. Prepare daily revenue reports and assist with balancing accounts. Communicate effectively with other departments to ensure seamless operations. Provide assistance to guests regarding hotel services, local attractions, and reservations. Uphold high standards of cleanliness and organization at the front desk area. Requirements Previous experience in hospitality is preferred but not necessary. Strong customer service skills with a focus on guest relations and satisfaction. Excellent phone etiquette and communication skills, both verbal and written. Ability to work independently during night shifts while maintaining attention to detail. Familiarity with front desk operations and property management software is a plus. A proactive approach to problem-solving and conflict resolution. Join our team as a Night Auditor, where your contributions will directly impact our guests' experiences. We look forward to welcoming a motivated individual who thrives in a dynamic environment!