Hotel Night Auditor

ESSENTIAL FUNCTIONS

Provide exceptional guest service, remain high visible and readily available for guests at all time. Perform guest services functions as required. Follow all cash handling and credit policies Verify and submit credit card batches. Perform night audit to verify all previous front desk shift transactions; perform night audit checklist. Responsible for matching day-to-do reports with financial data for reconciliation. Be able to complete a bucket check, room rate verification report, and housekeeping report. Perform nightly backup on the server or PMS. Program walk-up calls. Communicate shift information to managers and associates both verbally and in writing via email log. Have knowledge of emergency procedures and assist as needed. Report any emergency situations to Front Office Manager, Manager on-Duty or the General Manager. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.

REQUIREMENTS

High School Diploma or equivalent. Must speak, read, write and understand English. Minimum one year of hotel front desk experience. Hotel experience preferred. Basic math or accounting skills Must have good problem solving skills Flexible and long hours sometimes required. Must able to lift, push, move, or pull object weighted up to 25 lbs.

Job Type:

Full-time Pay:

$15.00 - $17.00 per hour

Benefits:

Employee discount Health insurance Paid time off

Experience:

Hotel:

1 year (Required)

Work Location:

In person