Night Auditor

Night Auditor Comfort Inn by Choice Hotels Salt Lake City, UT Job Details Part-time | Full-time $15 - $16 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Qualifications Guest relations Night audit Upselling Greeting customers Mid-level Bachelor's degree Financial record maintenance 2 years Hotel experience Customer complaint resolution Client interaction via phone calls Full Job Description

MON-SUNDAY

11pm-7am

JOB DESCRIPTION

We are looking for a Hotel Front Desk Night Audit to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

RESPONSIBILITIES

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs. Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments.

Job Types:

Full-time, Part-time Pay:

$15.00 - $16.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Hotel experience: 2 years (Required)

Work Location:

In person