Night Auditor (Part Time)

Night Auditor (Part Time) 1994 Carrollton Pike, Hillsville, VA 24343 $15 an hour - Part-time $15 an hour -

Part-time Job Description:

Holiday Inn Express Hillsville by IHG is seeking a reliable and detail-oriented Night Auditor to join our team. This position is responsible for overseeing the front desk during overnight hours, while practicing aggressive hospitality and courtesy at all times. This is a part-time position, typically 2-3 nights per week, with flexibility required for weekends and holidays.

Responsibilities:

Process all payments according to established procedures and requirements. Provide information to any guest or visitor inquiries in person or via the telephone. Completion of the nightly audit of the business day. Understand and communicate promotions and enhancements effectively with guests regarding the IHG One Rewards program. Processing credit cards and reconciliations. Breakfast prep. before the breakfast attendant arrives at 6am. Cleaning the front desk, lobby, and breakfast areas while following the IHG Way of Clean 5-S Cleaning Program. Check public restrooms, guest laundry, pool, business center, and fitness center for cleanliness while following the IHG Way of Clean 5-S Cleaning Program. Remove trash from all common areas as needed. Maintain laundry in the absence of the laundry attendant if required. Provide prompt yet personal service at times of check-in & check-out. Approach all encounters with guests, employees, and members in a professional and personalized manner. Maintain regular attendance in compliance with hotel standards, as required by scheduling, which will vary according to the needs of the hotel. Must have a professional image and personality exuding confidence and leadership skills whilst encouraging safe and efficient hotel operations. Help management apply the credit policy and guest billing policy. Expected to conduct oneself in a professional manner in all guest areas. Ensures that the safety & confidentiality of all matters pertaining to guests and members are met in accordance with hotel standards. Know all hotel emergency procedures. Other responsibilities, based solely on the General Manager's discretion.

Requirements:

Must be able to work overnight shifts (11 pm - 7 am). Availability on weekends and holidays is required. Strong attention to detail and basic math/computer skills. Excellent communication and customer service skills. Ability to work independently and handle multiple tasks. Hotel experience preferred but not required (training provided). Reliable transportation to and from work. How to

Apply:

Submit your application through Indeed or apply in person at the hotel.

Pay:

$15.00 per hour

Work Location:

In person