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Night Auditor
Job
Hilton Garden Inn Madison West/Middleton
Middleton, WI (In Person)
$38,480 Salary, Part-Time
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Job Description
Night Auditor Hilton Garden Inn Madison West/Middleton Middleton, WI Job Details Part-time $18 - $19 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Life insurance Qualifications Customer communication Hotel and accommodations payment processing Client services experience within hospitality industry Night audit Writing skills Venue guest services Full Job Description Here at the Hilton Garden Inn Madison West/Middleton, we are looking for a part time Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and reports running smoothly. Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Reconcile accounts Balance the cash drawer and log receipts Help prepare for forecasts and audits Skills Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry Experience with accounting and facilities management software like M3 An eye for detail Good problem-solving skills Strong customer service skills The ability to multitask Strong written and verbal communication skills Availability to work overnight