Payroll Operations Manager

Well-known CPA/Advisory Firm is looking for a Payroll Operations Manager to join the team. Here are the locations and a brief idea of what they are looking for•

POSITION SUMMARY

The Payroll Operations Manager leads the day-to-day operations of our payroll department, including planning, directing, coordinating and reporting on the work activities and resources necessary for payroll production, tax compliance related issues and excellent client service.

ESSENTIAL RESPONSIBILITIES

Manage the overall day-to-day operations and personnel involved with payroll processing Shares in the maintenance of all payroll clients, including day-to-day client communications Oversee onboarding of new clients Responsible for continual educational updates and training of clients Develops and updates payroll processing procedures, including client route sheets, processing checklists, and other documents Monitors and implements software changes and updates Updates client information and checklists as necessary Customer support of client issues and troubleshoot system issues Research and resolve client problems through written and oral communication Manages payroll client relationships and communicates well with firmwide client relationship managers for shared clients Communicates regularly with client contacts via telephone and e-mail Acts as a payroll knowledge resource to the rest of the firm, including handling payroll related questions / issues for non-payroll clients of the firm Communicates regularly amongst payroll team members Reviews daily processing as well as quarter-end and year-end compliance returns Maintaining staff schedules Retention of payroll staff Regulatory Compliance Monitors and implements federal, state and local regulatory compliance changes Tests software updates to ensure compliance with regulatory requirements ACA reporting Administrative Functions Oversee client contracts and client billing practices, including reviewing and updating client pricing models Oversee payroll vendors and related contracts Responsible for payroll financial reporting, including improvement of key financial metrics due to efficiencies Responsible for continued growth of payroll practice in terms of both number of clients and gross and net fees Payroll vendor management and invoicing Client communications including updates and alerts Maintenance of payroll software as assigned Special projects and other tasks as assigned

QUALIFICATIONS

High school diploma or equivalent

• required Five years of payroll experience
• required Three to five years of experience managing a group of staff and process required Fundamental Payroll Certification (FPC) and/or Certified Payroll Professional (CPP)
• preferred Proficiency in Microsoft Excel, Word, and Outlook, especially data manipulation Knowledge of payroll laws, including payroll tax compliance in multiple states and localities, the Affordable Care Act (ACA) and related reporting requirements.

Strong organizational skills, ability to prioritize and organize job demands and responsibilities to meet critical deadlines Fast, accurate, detail-oriented with strong quality control Reliable, punctual, self-motivated, and deadline driven Professional, courteous, and client-focused Team-oriented yet able to work independently, follow direction, and take initiative Strong communication skills across all levels Maintains strict confidentiality Able to manage multiple projects and meet deadlines Excellent customer service, problem-solving, and decision-making skills If you would like to further discuss any of these opportunities let's connect.

Let's Connect:

Melissa Ajer, Search Consultant, to learn more about this confidential career opportunity.

Call/Text:

612-445-7927

Email:

melissa.ajer@gogpac.com

Please Note:

I strive to work in a professional, ethical manner. Although I provide hiring solutions for my clients, I also take many steps to help you reach your professional career goals. Please give me a call or feel free to email me to discreetly discuss this position, as well as others that I know of, that may be potentially stronger than your current situation. Note

• Must be valid to work in the US without restrictions.