Payroll Operations Manager

Payroll Operations Manager About the Firm We are a premier CPA and advisory firm with a legacy of excellence spanning over 80 years. As one of the top 200 firms in the U.S., we serve a diverse range of entrepreneurial, privately-owned, and public sector organizations. Our team of over 130 professionals acts as trusted advisors, providing specialized expertise and a broad portfolio of tax, assurance, and advisory services. Position Summary The Payroll Operations Manager leads the day-to-day operations of our payroll department. This role is responsible for planning, directing, and coordinating the resources necessary for accurate payroll production, tax compliance, and delivering exceptional service to our multi-industry client base.

Essential Responsibilities Payroll Operations & Client Success Departmental Leadership:

Manage the overall daily operations and personnel involved in payroll processing, including staff scheduling and retention.

Client Onboarding & Relations:

Oversee the onboarding of new clients and maintain long-term relationships through proactive communication and troubleshooting.

Knowledge Resource:

Serve as the firm's internal expert for payroll-related questions and provide guidance to non-payroll teams regarding complex issues.

Process Documentation:

Develop and update standard operating procedures, including client route sheets, processing checklists, and educational training materials for clients.

System Optimization:

Monitor, test, and implement software changes and updates to ensure system efficiency and data integrity.

Regulatory Compliance Compliance Oversight:

Monitor federal, state, and local regulatory changes to ensure all processing remains compliant.

Quality Control:

Review daily processing as well as quarter-end and year-end compliance returns.

Reporting:

Oversee ACA reporting and other mandatory regulatory filings.

Administrative & Financial Functions Financial Performance:

Improve key financial metrics through operational efficiencies; oversee client billing practices and pricing models.

Contract Management:

Manage client contracts and oversee relationships with third-party payroll vendors.

Technical Support:

Research and resolve complex client issues through detailed written and oral communication.

Qualifications Experience:

Significant experience in payroll management, specifically within a multi-client or professional services environment.

Leadership:

Proven ability to manage, mentor, and retain a high-performing payroll team.

Communication:

Strong interpersonal skills with the ability to communicate technical payroll data to both internal teams and external clients.

Analytical Skills:

A detail-oriented mindset focused on accuracy, compliance, and process improvement. Benefits Medical insurance Vision insurance Dental insurance 401(k) Paid maternity leave Commuter benefits Disability insurance For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/04/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.