Payroll Supervisor
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Robert Half
Greenville, SC (In Person)
Full-Time
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Job Description
Description We are looking for an experienced Payroll Supervisor to join our team in Greenville, South Carolina. This role involves leading the payroll operations team and ensuring accurate, timely, and compliant payroll processing. The ideal candidate will have excellent leadership skills, strong analytical abilities, and a passion for optimizing processes while maintaining high standards of accuracy and efficiency.
Responsibilities:
- Oversee a team of payroll operations specialists, ensuring effective work allocation, training, and issue resolution.
- Manage daily payroll activities to ensure accurate and timely processing in collaboration with managed service providers.
- Conduct regular reviews and approvals of payroll actions while upholding internal controls and segregation of duties.
- Serve as the primary liaison between payroll operations and departments such as HR, Benefits, Finance, and Talent Acquisition to address and resolve issues.
- Analyze service tickets to identify trends and propose process improvements for enhanced compliance and efficiency.
- Provide Tier 2 support and handle escalated payroll-related issues that require advanced problem-solving.
- Lead quarterly and year-end payroll activities, including reconciliations, corrective entries, and W-2 processing.
- Ensure compliance with audit standards and provide necessary documentation to support internal and external audits.
- Develop and maintain procedures and documentation to support payroll operations and ensure consistency.
- Partner with vendors to ensure payroll systems and processes remain effective, accurate, and aligned with business needs. Requirements
- Bachelor's degree in Finance, Accounting, or a related field, or equivalent work experience.
- Minimum of 5 years of payroll operations experience, including team supervision or leadership.
- Familiarity with payroll systems such as Ceridian Dayforce, SAP SuccessFactors, or similar platforms.
- CPP certification is preferred.
- Strong understanding of compliance standards and audit requirements related to payroll.
- Proven ability to analyze data, identify trends, and implement process improvements.
- Excellent communication and organizational skills to manage team dynamics and vendor relationships.
- Experience in handling escalated issues and providing Tier 2 support effectively.
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