Leave Administrator
Job
Insight Global
Austin, TX (In Person)
Full-Time
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Job Description
Job Description Insight Global is looking for four Leave Administrators for a large veterinary health client. The Leave Administrator is an integral part of the Benefits Team, responsible for supporting the organization's transition to a centralized leave of absence and accommodations model. Reporting to the Leave of Absence Business Partner, this role focuses on obtaining, organizing, validating, and entering historical and current leave and accommodation records into the designated leave management system. This role will support LOA centralization efforts by tracking historical leave dates, maintaining accurate current leave records, assisting with benefit premium record tracking, entering intermittent leave dates taken, and supporting new leave requests and leave-related administrative tasks. This role requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities in a fast-paced environment. This role requires strong case management and organizational skills, along with the ability to manage multiple priorities in a fast-paced environment. It is ideal for candidates with foundational experience in leave administration who are eager to expand their expertise and grow within a supportive and dynamic setting. Key Responsibilities •
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Case Management and LOA Centralization Support:
o Obtain, review, organize, and maintain historical leave of absence and accommodation records to support LOA centralization eJorts. o Enter historical and current leave and accommodation data into the designated leave management system. o Track and validate historical and current leave dates, including leave start dates, end dates, extensions, return-to-work dates, and other relevant case milestones. o Track current intermittent leave usage by entering dates of leave taken and ensuring records are accurate and up to date. o Support a caseload of leave and accommodation requests, ensuring timely followup, accurate documentation, and appropriate updates to stakeholders. o Review records for accuracy, completeness, and consistency, and identify missing or conflicting information for follow-up or escalation. •Employee-Facing Leave & Accommodation Coordination:
o Serve as the primary point of contact for employees and managers regarding leave of absence and accommodation inquiries. o Provide employees with clear and accurate information about their leave and accommodation options, statutory entitlements, and required documentation. o Support new leave requests and leave-related administrative tasks to ensure timely follow-up and a positive employee and manager experience. o Escalate complex ADA, PWFA, or accommodation-related matters to the appropriate LOA team member. •Collaboration:
o Work closely with HR, Legal, People Operations, Benefits, Payroll, People Technology, managers, and LOA team members to support centralized leave administration. o Partner with internal stakeholders to clarify historical leave information, resolve record discrepancies, and ensure accurate system data. o Provide updates to managers and HR teams on the status of employee leaves, documentation needs, and record completion status, as appropriate. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/.Skills and Requirements Education & Experience:
o Associate's degree or equivalent work experience required; Bachelor's degree preferred. o 2-4 years of experience in leave administration or a related field. o Basic knowledge of federal, state, and local leave laws (e.g., FMLA, ADA, statespecific paid leave programs). o Experience with HRIS, case management, leave management systems, records clean-up, or system implementation support preferred. •Skills & Competencies:
o Strong case management and organizational skills, with the ability to manage multiple requests simultaneously. o High attention to detail and accuracy in reviewing, tracking, and entering employee leave records. o Ability to identify missing, inconsistent, or conflicting information and escalate appropriately. o Excellent communication skills, both written and verbal, with the ability to interact professionally with employees, managers, and internal partners. o Ability to handle confidential employee information with discretion and professionalism. o Ability to prioritize tasks effectively and meet deadlines in a fast-paced environment. •Technical Proficiency:
o Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook. o Experience using HRIS, case management, or leave management systems preferred. Experience with LeaveSource or similar leave/case management system Experience with HRIS platforms, case management systems, or benefits systems Multi-state FMLA, ADA, PFML, STD, or accommodation exposure Experience supporting data clean-up, system implementation, migration, or centralization projects Experience tracking intermittent leave usage Experience supporting benefit premium payment records or leave-related benefits administration Intermediate Excel skills, including tracking, filtering, sorting, and maintaining data logsSimilar remote jobs
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