Payroll Client Services Specialist

Job DescriptionJob Description AccuPay Payroll is seeking a Payroll Client Services Specialist to join our growing team. We are looking for a motivated, detail-oriented individual who is a fast learner and thrives in a fast-paced environment. The ideal candidate is able to work independently while also contributing as a strong team player. This position requires daily interaction with clients, assisting with inquiries, and processing payroll accurately and efficiently. Key Responsibilities Process client payrolls via data entry and/or time imports Respond to client inquiries and implement requested changes Assist clients with the online payroll portal as needed Provide high-level customer support via phone and email Respond to client questions and requests in a timely manner Stay current with changing payroll tax laws and regulations Maintain knowledge of all company services to better support clients Perform additional duties as assigned Desired Skills & Qualifications 2-3 years of client service experience required 3-5 years of payroll platform experience required Strong data entry skills; proficiency in Microsoft Word and Excel required Excellent listening and problem-solving skills Ability to multitask and work efficiently in a fast-paced environment Capable of working independently and collaboratively within a team Professional phone etiquette; polite and patient demeanor Strong attention to detail Benefits 2 weeks of vacation in the first year 6 sick/personal days 401(k) plan available Employee-sponsored AFLAC coverage available Company DescriptionAccuPay is a payroll processing service and has served our clients since 1969. Meeting the needs of our clients and being a part of a team environment is our highest priority.

Company DescriptionAccuPay is a payroll processing service and has served our clients since 1969. Meeting the needs of our clients and being a part of a team environment is our highest priority.