Universal CSR - Regional Support

Universal CSR

• Regional Support Saint Marys, KS Job Details Full-time 6 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Opening bank accounts Computer operation Financial sales Customer relationship building Financial transaction processing Check cashing Phone communication Computer literacy Handling customer inquiries Promoting bank products Client relationship development High school diploma or GED Cross-selling Deposits Withdrawals Communication skills Technical Proficiency Balancing end-of-day transactions Promoting bank services Entry level Full Job Description Bank of the

Flint Hills Job Description Posting Date:

March 20, 2026

Position:

Universal CSR

• Regional Support Hours

Weekdays:

7:15 a.m.

• 3:30 p.m. (flexibility required; hours may vary between 7:15 a.m.
• 6:00 p.m.)

Saturdays:

7:45 a.m.

• 12:00 p.m. (as scheduled)
• Occasional flexibility outside of regular scheduled hours may be required based on business needs Position Summary This position offers a unique opportunity to work across multiple branch locations, build a broad skill set, and support both team members and customers across our communities. The Universal CSR
• Regional Support role requires flexibility, adaptability, and a strong customer service focus.

A reporting branch will be assigned based on residence; however, regular travel to other branch locations within the Bank's footprint is required based on staffing needs. Mileage will be reimbursed from the reporting branch to the coverage location. Reliable transportation is required. Key Responsibilities Duties include, but are not limited to:

• Process routine teller transactions including deposits, withdrawals, check cashing, and loan payments
• Open new accounts and perform account maintenance
• Assist customers in person, by phone, and through digital channels
• Provide staffing support across multiple branch locations as directed
• Maintain and service debit cards; process night drop and mail transactions
• Support cash handling functions including coin, cash orders, ATM balancing, and vault support
• Build strong customer relationships through engaging and professional service
• Promote and cross-sell bank products and services based on customer needs
• Contribute to a positive and collaborative team environment across all locations
• Perform additional duties as needed to support branch operations Preferred Qualifications
• High school diploma or equivalent
• Previous customer service, cash handling, or banking experience preferred
• Strong communication and interpersonal skills
• Detail-oriented with strong organizational and problem-solving skills
• Ability to adapt quickly and work effectively in multiple environments
• Basic computer and office equipment proficiency
• Reliable transportation and willingness to travel between branch locations Core Value Qualifications
• Better Together
• Work collaboratively with teammates across multiple branches and contribute to a positive team culture.
• Built to Serve
• Place the customer at the center of every interaction by providing helpful, friendly, and proactive service.
• Be Your Best
• Take pride in accuracy, professionalism, and accountability while striving for excellence in every task.
• Never Stuck
• Demonstrate initiative, adaptability, and problem-solving when supporting customers and adjusting to different branch needs.

Supervisory Responsibilities:

None About Bank of the Flint Hills At Bank of the Flint Hills, we pride ourselves on building strong relationships with our customers and supporting the communities we serve. Our team works collaboratively to provide exceptional service while maintaining a positive and supportive work environment. We are looking for individuals who take pride in providing excellent service and enjoy being part of a team that supports each other and our communities. Bank of the Flint Hills is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person