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Job Description
Position Summary The Teller is responsible for delivering exceptional member service while accurately processing financial transactions such as deposits, withdrawals, and payments. This role supports both lobby and drive-thru operations, contributes to daily branch activities, and ensures compliance with all regulations and internal procedures. Position Overview This branch location is the busiest within the organization, serving a wide range of members from students to seniors. The role includes both high-traffic interaction periods and slower times, during which administrative and support tasks are completed. Key Responsibilities Provide friendly, professional service to members and build positive relationships Process financial transactions including deposits, withdrawals, payments, and transfers Issue debit cards, money orders, and other financial instruments Maintain and balance cash drawer accurately throughout the day Assist with both lobby and drive-thru customer service through a rotating schedule Perform back-office tasks such as data entry, reporting, and filing during downtime Answer member inquiries and refer to appropriate departments when needed Support branch operations including opening/closing procedures and supply management Verify, count, and prepare cash and coin shipments Process additional transactions such as: Loan payments and advances IRA contributions Credit card payments and cash advances Check orders and foreign checks (Canadian) Address changes and travel notices Answer phone calls and occasionally assist with outbound member communication Assist in training new team members as needed Maintain confidentiality and comply with all policies and regulations Work Schedule Monday -
Friday:
9:00 AM - 5:30 PM No Saturdays currently 1-hour lunch and one 15-minute break Rotating responsibilities between lobby and drive-thru Work Environment Fast-paced, member-facing branch with varying activity levels Small, team-oriented staff Supportive, hands-on leadership Business casual dress code (no jeans; occasional dress-down days) Training & Onboarding Initial onboarding includes paperwork and shadowing Hands-on training tailored to individual learning pace Combination of in-person and online training modules Gradual transition from observation to independently handling transactions
Qualifications Required:
High School Diploma or equivalent Strong customer service skills with a friendly, approachable personality Professional demeanor and presentation Ability to multitask and remain composed in a high-traffic environment Basic computer skills Strong math skills and attention to detail Ability to learn quickly and adapt
Preferred:
Cash handling experience Prior teller or banking experience Retail or customer-facing background Experience with financial systems (DNA platform preferred) Additional Expectations Reliable work history (not a frequent job hopper) Ability to pass credit check requirements Reasonable commuting distance to Brighton location Positive, team-oriented attitude and strong communication skills Benefits & Perks Comprehensive benefits package with low out-of-pocket costs 13 paid federal holidays 2% 401(k) match 10% employer retirement contribution program Performance reviews, including a 90-day evaluation Strong focus on employee development and support Job Type & Location This is a Permanent position based out of Brighton, MI. Pay and Benefits The pay range for this position is $35360.00 - $35360.00/yr. We have a breakdown when needed! Workplace Type This is a fully onsite position in Brighton,MI. Application Deadline This position is anticipated to close on May 20, 2026. h4>
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
