Roving Personal Banker Bilingual Spanish Preferred Triangle Central District
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Wells Fargo
Durham, NC (In Person)
Full-Time
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Job Description
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader- we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job
- it's about finding all of the elements to help you thrive, in one place.
- Wells Fargo once again ranked in the top three
- making us the #1 financial services employer
- on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.
About this role:
Wells Fargo is seeking an Associate Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer Banking & Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com.In this role you will:
Provide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications Receive direction from managers and exercise judgement within defined policies and procedures Develop understanding of bank products and services to connect to customers' needs Interact with customers to demonstrate care and build relationships Provide appropriate options for bank products and services to customer Refer customers' financial needs to other bankers and partners as needed This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations belowRequired Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:
6+ months of experience in retail branch banking Bilingual speaking and listening proficiency in Spanish/English Customer service focus with experience handling complex transactions across multiple systems Experience proactively engaging with customers through outreach via phone or email Ability to educate and connect customers to technology and share the value of mobile banking options Ability to help customers succeed financially by offering introductions to additional team members as appropriate Experience working with others on team to meet customer needs Experience fostering and developing strong customer relationships Ability to build strong relationships with internal partners Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Ability to interact with integrity and professionalism with customers and team members Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Support customers and employees in resolving or escalating concerns or complaintsJob Expectations:
Ability to travel 100% of the time within the district Must take and pass required language assessment Commute to the assigned location(s) for the duration of the branch assignment (reimbursement for mileage is provided) Ability to work a schedule that may include most Saturdays Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed This position is not eligible for Visa sponsorship This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start datePosting Locations:
Durham North Duke- 3600 North Duke Street, Durham The Hub at RTP
- 1080 Hitchings Way, Durham Durham Northgate Branch
- 900 West Club Blvd., Durham Mebane
- 820 South Fifth Street, Mebane Durham West
- 2000 W Main Street, Durham Durham Boulevard
- 2821 Durham Chapel Hill Boulevard, Durham Avondale
- 300 Foushee Street, Durham Woodcroft
- 4709 Hope Valley Road, Durham Chapel Hill Franklin Street
- 165 East Franklin Street, Chapel Hill Chapel Hill University Mall
- 129 South Estes Drive, Chapel Hill Chapel Hill Timberlyne
- 101 Banks Drive, Chapel Hill Graham
- 233
South Main Street, Graham Pay Range:
This job profile is eligible for a 10% pay differentialPosting End Date:
23 May 2026- Job posting may come down early due to volume of applicants.
Canada:
Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Similar jobs in Durham, NC
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