Deposit Operations Associate

DEPOSIT OPERATIONS ASSOCIATE

Full-Time | Wisconsin Rapids, WI Join Our Team! If you're looking for a rewarding career in a professional, collaborative, and enjoyable work environment, WoodTrust Bank may be the place for you. We value every associate and recognize the important role each individual plays in our success. We are currently seeking a motivated, detail-oriented Deposit Operations Associate to join our team at our downtown Wisconsin Rapids office. About WoodTrust Did You Know? With approximately $7.5 billion in client assets under management and $700 million in bank assets, WoodTrust is one of the largest privately owned, full-service financial institutions headquartered in central and northern Wisconsin. We proudly serve individual, family, corporate, and not-for-profit clients across 35 states. Founded in 1891, WoodTrust has built a strong reputation as a community-focused financial institution guided by a simple core value: the customer is #1 . Beyond serving our clients, we are deeply committed to our associates. We focus on long-term careers, professional growth, and creating an environment where people can learn, succeed, and build fulfilling careers with a private, family-owned organization. What You'll Do As a Deposit Operations Associate, you will provide critical operational support across WoodTrust Bank. This role is responsible for monitoring, processing, and resolving daily deposit-related transactions while delivering excellent service to both internal teams and external customers. All responsibilities are performed in alignment with the Bank's mission, values, and guiding principles. Essential duties include, but are not limited to: Proof & Check Processing Balance work received from tellers and electronic data channels Correct MICR fields and transaction discrepancies as needed Prepare nightly posting files and cash letters Overdrafts & Returns Review and process over drafted accounts following officer guidance Communicate with internal departments to resolve issues Conduct account research and document detailed notes Prepare and process outgoing return items Exceptions Processing Review and decision non-posted transactions Analyze reports and process items according to department procedures Additional Responsibilities (for trained associates) Process incoming and outgoing wire transfers Perform account research and maintenance Assist with monthly billing and special projects What We're Looking For The ideal candidate: Enjoys working with people and interacting professionally with customers and teammates Understands and values teamwork while working toward shared goals Demonstrates strong attention to detail and organizational skills Maintains strict confidentiality and professionalism Brings a positive attitude and customer-focused mindset Education and Experience High school diploma or GED required One to three years of related experience and/or training preferred An equivalent combination of education and experience will be considered Why Join WoodTrust? WoodTrust strives to be an employer of choice, emphasizing both personal and professional development. This full-time position offers an excellent work-life balance and a comprehensive compensation package, including: Competitive pay Medical, dental, and vision insurance Paid vacation and sick time Generous 401(k) match Performance-based annual bonus opportunity How To Apply Please submit your application and resume by email or in person at any of our seven branch locations WoodTrust is an Equal Opportunity Employer.

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person