ER Financial Administrative Representative

Aya Healthcare has an exciting 13-Week ER Financial Administrative Representative Contract Opportunity in Los Angeles, CA!

JOB TITLE

: ER Financial Administrative Representative

CONTRACT DURATION

13 Weeks

LOCATION

Los Angeles, CA, 90017

SHIFTS:

Weekends + One weekday shift (9 AM - 5:30 PM or 5 PM - 1:30 AM)

ONBOARDING TIME

Expect 2-3 Between Offer to

Start Date Job Description and Requirements:

The ER Financial Administrative Representative supports patient access in the Emergency Department by completing accurate registration, insurance verification, and financial counseling for patients receiving emergency care. This role ensures patients are registered quickly and correctly, verifies benefits, calculates patient responsibility, and secures upfront collections while maintaining compliance with EMTALA and hospital policies. The position requires strong communication, attention to detail, and the ability to work in a fast‑paced, high‑pressure environment.

Key Responsibilities:

Complete accurate registration and pre‑registration for ER patients, including demographic entry, insurance capture, and document scanning. Verify insurance eligibility and benefits for Medi‑Cal, HPE, Medicare, Covered California, COBRA, limited benefit plans, VVC, and Uncompensated Care programs. Calculate and secure copays, deductibles, and coinsurance in accordance with hospital policies. Ensure EMTALA compliance by confirming patients are medically screened and stabilized before discussing financial liability. Meet productivity expectations of 20-30+ registrations per 8‑hour shift. Maintain strict HIPAA compliance and protect patient information. Communicate effectively with patients, families, physicians, and insurance companies. Navigate multiple computer systems quickly and accurately. Assist with financial counseling referrals and provide patients with benefit information as directed. Support the ER team with clerical tasks such as faxing, copying, phone communication, and document processing. Maintain awareness of payer rules, reimbursement practices, and authorization requirements. Travel to off‑site locations as needed (if applicable to outpatient assignments).

Job Requirements:

2+ years front office, medical billing, hospital registration, or admitting experience (must have some registration experience). 2+ years insurance verification and/or medical/hospital billing experience. High school diploma or equivalent. Knowledge of Medi‑Cal, HPE, Medicare, Covered California, COBRA, VVC, limited benefit plans, and Uncompensated Care programs. Understanding of IPA processes and EMTALA requirements. Typing speed 45+ WPM. Strong computer skills; ability to navigate multiple screens efficiently. Excellent verbal and written communication skills. Ability to multitask in a fast‑paced, high‑pressure ER environment. NCI Certification within 3 months of hire. LA City Fire Card within 6 months (PIHGS only). Requirements (due at time of phone screen with recruiter): Resume with last seven years of work history if applicable - all work history gaps of 90+ days must be explained. Upcoming requested time off for the duration of the contract. Interview availability for the next 7-10 days

AYA DELIVERS

… A robust team and dedicated recruiter to support you every step of the way to ensure you start on time, have accurate payroll and an exceptional experience. A credentialing specialist to streamline the entire compliance process. Premium medical, dental, vision and life insurance beginning day one of your assignment. Aya Healthcare is an Equal Opportunity Employer and encourages all to apply!

Pay:

$22.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Vision insurance

Experience:

Hospital registration : 2 years (Required) Insurance verification: 2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Los Angeles, CA 90017 (Required)

Work Location:

In person