Student Financial Services Advisor

Student Financial Services Advisor The Institute Of Culinary Education, Inc - 3.5 Pasadena, CA Job Details Full-time $24.04 - $30.29 an hour 5 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Life insurance Qualifications School experience Customer communication Microsoft Excel Email customer support Serving clients Professional ethics Academic institution experience Word embeddings Financial services Colleges/universities Productivity software Educational assistance administration Office experience Client interaction via phone calls Full Job Description

JOB TITLE

Financial Aid Advisor (full-time)

REPORTS TO

Associate Director of Student Financial Services MISSION:

The Institute of Culinary Education (ICE) is dedicated to inspiring our students to reach their full potential through an education that emphasizes technique and professionalism. We accomplish this in a passionate, disciplined environment that fosters excellence, critical thinking and creativity in students, faculty and staff.

POSITION SUMMARY

The Institute of Culinary Education (ICE) is seeking a Financial Aid Advisor to work in the Office of Student Financial Services and provide top-notch services to its students. ICE is one of America's leading centers for culinary education and the largest culinary school in New York City and Los Angeles. We are passionate about helping students of all ages and backgrounds pursue their culinary career dreams. We're looking for a Financial Aid Advisor who is passionate about the world of food and is excited to contribute to our growing organization. Success in this role requires experience in providing the financial aid process to prospective, new and current students. Provide positive direct client services to students, by ensuring compliance with federal, state, and aid application processes. The Financial Aid Advisor is a key member of our Financial Aid team and reports directly to our Assistant Director of Financial Aid. We support and reward creativity, performance, professional development and team involvement. We also have fun, and eat well, in the process!

Job Responsibilities:

Counsel and advise students and parents on financial aid application procedures and processing requirements Review financial aid forms and supporting documents to insure accuracy and consistency Conduct mathematical calculations to determine aid amounts Determine applicant eligibility and process education loans Follow-up on information needed for application completion Coordinate with the Admissions Office Representatives providing an effective and seamless student enrollment process Maintain files keeping in compliance with Federal and School regulations Other duties as required by Supervisor

EXPERIENCE AND EDUCATIONAL REQUIREMENTS BA/BS

degree strongly preferred Four years of experience working in a financial aid office within an educational institution Ability to effectively communicate instruction in person, via email and telephone Strong customer service skills Proficient with Microsoft Office Suite, specifically Word and Excel Ability to function comfortably in a dynamic and highly computerized environment Outstanding written and oral communication skills High energy level, ability to work well under pressure Highest standards of ethics To apply: Forward resume and cover letter to and

WHAT WE OFFER

PAY:

$24.04 to $30.29 Per Hour (based on experience)

WHAT WE OFFER

PAY:

$24.04 to $30.29 Per Hour (based on experience) Health Insurance Dental Insurance Vision Insurance Disability Insurance Life Insurance Paid Time Off Tuition forgiveness in ICE's Career Training programs Flexible Spending Account 401(k) The position is full-time and requires flexibility to work some evenings and occasional weekend shifts according to department rotation, which is set in advance.

Work Location:

In-person About ICE:

The award-winning Institute of Culinary Education (ICE) was established in 1975 and has since grown to be one of America's leading centers for culinary education and the largest culinary institute in New York City and Los Angeles. In 2015, ICE built and moved to a new flagship location in lower Manhattan, NY. In 2019, USAToday ranked ICE the "#1 culinary school in America." The foundation of ICE is its programs in Culinary Arts, Pastry & Baking Arts, Restaurant & Culinary Management, Tourism, Travel & Hospitality Management and Health-Centered Culinary Arts. ICE's programs are intensive, sophisticated and can be completed in as little as 8 months. In addition to career programs, ICE offers a vast menu of recreational courses for the public, and a highly developed special events division. ICE continues to grow and evolve with the launch of its LA campus in 2018, the acquisition of the Natural Gourmet Institute in 2019 and the acquisition of the French Culinary Institute (ie International Culinary Center) in 2020. For more information about ICE, please visit our website at ice.edu or connect with us @iceculinary on Facebook, Twitter and Instagram. Watch our videos on YouTube at: https://www.youtube.com/iceculinary The Institute of Culinary Education is an equal opportunity employer.