Patient Financial Advocate I, Baptist Md Anderson

Patient Financial Advocate I, Baptist Md Anderson Baptist Medical Center Jacksonville - 3.8 Jacksonville, FL Job Details Full-time 15 hours ago Qualifications Customer service High school diploma or GED Full Job Description About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as "most preferred" for more than 30 years. We're Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Job Description Up to $1,000 Sign-On Bonus Baptist MD Anderson is currently hiring for a Full-Time Days Patient Financial Advocate I to join our

BMDA ONPAC

Department at our Baptist MD Anderson location here in Jacksonville, FL area.

Shift details:

Monday through Friday, working 8 hours between the hours of 7:00 AM - 5:30 PM. This role will primarily support to the Baptist MD Anderson Downtown location but this role will support all BMDA Campuses and will be asked to float between the BMDA Clay, BMDA South and BMDA Downtown campus as needed. This department serves an essential role as a point of contact for patients in one of the following areas of business- Patient Access (hospital & ED patient facing), BMDA, Contact Center, or Single Billing Office (SBO). The Team is a cross vertical group with a number one priority of serving the financial needs of the patients and families of Baptist Healthcare System. As a Patient Financial Advocate I, you will be responsible for: Integrate patient financial assistance throughout the healthcare system to provide a seamless patient experience. Educates patients and parties of their financial responsibility and assist with payment options and collection procedures. Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate. Contacting insurance carriers and other sources and act as an advocate for the patient. Collaborate with managers, physicians, and servicing departments regarding any delay of service for scheduled physician visits, diagnostic testing, and procedures which have not been approved prior to the date of service. Identify eligibility for local, state, and federal programs Partners with case managers, clinical team members, and outside agencies (Medicaid, SSDI, foundation, co-pay assistance) to assist patients and their families in completing applications and obtaining maximum reimbursement.

Patient Financial Advocate I Experience:

1-2 Years of Health Insurance Experience 1-2 Years of Customer Service Experience 1-2

Years of Healthcare Experience Education & Credential Requirements:

High School Diploma Required This Patient Financial Advocate I will be located at Baptist MD Anderson. If you are interested in this Full-Time Days Shifts opportunity, please apply now!

Primary Location:

Downtown - BMDA Building