Financial Counselor

Financial Counselor The Financial Counselor position is a Full Time, 40 hour per week position. Pembroke Hospital is a 120-bed acute care, inpatient behavioral health facility located south of Boston, in Pembroke, MA. Situated on 26 acres, we offer inpatient and partial hospitalization treatment to teens, adults and older adults, and our services are designed to assess, stabilize, and treat patients by addressing their primary symptoms and problems. At Pembroke Hospital, all positions begin and end with caring for the Patient . By Listening Deeply and Understanding the Story of our Patients, we will Make a Difference in the Lives we Touch.

Website:

https://www.pembrokehospital.com/ The Financial Counselor is responsible for verifying patients' insurance coverage on a continuous basis. This includes reverification daily of all patients within the hospital and reporting any insurance changes. The individual must be able to communicate clearly, effectively and courteously. This position will have added responsibilities as determined by the department. Responsibilities Verifies patient insurance daily. Updates patient account with changes. Communicates with internal staff on insurance changes promptly. Keeps the hospital informed of high medical responsibilities and changes in insurance. Updates and delivers morning census reports. Assist patients will eligibility for government programs. Benefit Highlights Student Loan Repayment - $200 per month Tuition Reimbursement - $5,000 per year Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries! Further your education at a low cost through our Tuition Discount partnership with Chamberlin University About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com. From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license. Requirements High School Diploma or equivalent required; Associate degree in business, finance, healthcare administration or related field preferred Minimum of 1 year of experience in Insurance Verification, Inpatient or Outpatient facility; Preference given to

Inpatient Psychiatric Hospital Skills:

Excellent interpersonal skills; Professional and caring demeanor; Excellent phone and customer services skills; Good organizational skills; Basic to moderate knowledge of Insurance procedures and terminology; Basic knowledge of psychiatric and addictive disease diagnosis and treatment; Basic to moderate knowledge of Billing procedures and terminology; Ability to problem-solve and exercise sound time management EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Job Type:

Full-time Pay:

$22.68 - $34.02 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Paid time off Retirement plan Tuition reimbursement Vision insurance

Education:

High school or equivalent (Required)

Experience:

patient financial collections or billing: 1 year (Required)

License/Certification:

Certified Application Counselor (CAC) Mass Health (Preferred)

Work Location:

In person