Financial Services Counselor

Home / Jobs / Financial Services Counselor All Open Positions Share Financial Services Counselor Staff (Full Time) Date Posted August 7, 2024 Office Applications by: Location Main Campus - West St. Louis County Missouri Baptist University is looking to hire a Financial Services Counselor . This is a full-time position which is responsible for explaining financial assistance programs to students and parents and aiding them in planning the financial resources necessary to afford their education at Missouri Baptist University. This includes assessing aid eligibility for applicants and processing financial aid according to federal, state and institutional guidelines and policies. Responsibilities Student Communication and Counseling Send missing document notices and conduct outreach calls/texts/emails for incomplete files or loan conflicts. Provide one‑on‑one counseling on financial aid processes, eligibility, Satisfactory Academic Progress (SAP), and next steps. Document all contacts and outcomes in the student information system/CRM. Award Processing Administer and process institutional awards). Ensure accurate packaging within cost of attendance (COA) and coordination with federal/state aid. State Program Certification Manage Certification, eligibility process for state aid programs such as Missouri Access, and Bright Flight. Verification and Compliance Perform verification of student financial aid applications and maintain accurate document tracking. Resolve conflicts during loan processing and ensure compliance with federal and state regulations. Outreach and Reconciliation Conduct outreach for loan documentation and lifetime reviews. Complete state reconciliations and manage aid offers to ensure timely and accurate disbursement. Minimum Requirements Bachelor's degree in public or business administration, accounting, liberal arts, or related field. Preferred Education/Experience One or more years of financial aid experience, or combination of education and experience commensurate with the requirements of this position. How to Apply Applicants should electronically submit the following items to Heidi Moore, Human Resources Coordinator. (heidi.moore@mobap.edu) Cover letter expressing interest in the position, highlighting experience relevant to the role. Current resume. Statement of Faith which clearly articulates your personal relationship with Jesus Christ, active participation in a local church and commitment to perform duties consistent with and not contrary to the University's statement of faith which is the Baptist Faith and Message 2000 . All Positions