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Dental Insurance coordinator

Job

KPD

Kannapolis, NC (In Person)

$57,200 Salary, Full-Time

Posted 7 weeks ago (Updated 6 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Dental Insurance coordinator Kannapolis, NC Job Details Full-time $25 - $30 an hour 8 hours ago Benefits Profit sharing Health insurance Dental insurance 401(k) Paid time off 401(k) matching Opportunities for advancement Qualifications Debt collection phone call Medical claims processing Mid-level Debt collection payment plan Payment posting in medical billing systems Patient interaction Patient charting Claims documentation management Client interaction via phone calls
Full Job Description Benefits:
401(k) 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Study the most frequently used insurance plans to understand the various nuances to communicate with patients more effectively; document insurance information on the patient chart for quick reference Process and submit insurance claims daily, including secondary insurance billing Post all payments Monitor and follow-up on outstanding claims Note patient names and the amount they owe so collection over-the-counter can take place during the day Identify patients in the daily schedule who are a financial concern, note payment problems on the patient charts, and arrange a conference with them either before or at the appointment Record all financial discussions with patients on the chart and enter information into the computer Secure a signed financial treatment plan from each patient for diagnosed treatment(s) Contact patients who have not kept their financial agreement within a 5-day grace period to collect payment per the financial plan Prepare and mail patient statements each month on a regular billing cycle Make collection calls Solidify the financial agreement with the patient, such as payment amount and schedule Follow through with correspondence regarding collection when unable to contact the patient on the telephone Prepare and send uncollected accounts to collections or small claims court with employer approval, and follow through as needed. Represent employer in small claims court, if necessary Monitor patients who have been turned over to a collection agency Send information as requested by insurance companies: x-rays, charting, narratives, and other documentation for processing the claim when applicable Provide insurance predetermination documentation to patients, contact the patient to make financial arrangements, and schedule treatment Correspond with insurance companies; resolve payment delays, requests for additional information, or treatments that have been denied coverage Handle all inquiries concerning insurance daily

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