Collections Intern

SUMMARY:

An intern will be responsible for assisting in the day-to-day operations of the department.

RESPONSIBILITIES

• The intern will gain a basic understanding of the railroad industry, including industry structure and some competitive dynamics.
• The intern will also gain an understanding of G&W's processes, procedures, and systems.
• Assist with monitoring outstanding accounts and reach out on overdue balances.
• Prepare and send statements and follow‑up communications via email and phone.
• Work closely with the finance, billing, and customer service teams.
• Other duties as assigned

REQUIRED SKILLS AND EXPERIENCE

• Effective oral and written communication skills
• Proficiency in MS Word, Excel and Outlook
• Excellent critical thinking and problem-solving skills
• Strong attention to detail
• Ability to interact effectively with all levels and continue to maintain a high level of objectivity and independence
• Self-starter

REQUIRED EDUCATION AND/OR CREDENTIALS

• Currently pursuing a Bachelor's degree
• Must have a valid driver's license This position is employed by the specific entity set forth in the job posting.

Genesee & Wyoming Inc. and its subsidiary companies do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other protected status under federal, state or local laws. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.