Remote Financial Aid Communication Consultant
ProEducation Solutions, LLC
Remote
Part-Time
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Job Description
ProEd is seeking experienced Communication Consultants to support colleges and universities during the upcoming financial aid peakseason. This is a fully remote position assisting students and families with financial aid, admissions, and registrar-relatedquestions by phone and email. We are looking for individuals who are professional, dependable, and comfortable working in afast-paced, high-volume student support environment. Position Details 100% Remote Independent Contractor(1099) Paid twice monthly $2 per completed call Peak season volume begins in July Flexible schedulingwithin weekday coverage hours Minimum 15-hour weekly commitment required Responsibilities Answerincoming student and parent calls Respond to email inquiries Assist with FAFSA and financial aid-related questions Follow school policies and communication procedures Document communications appropriately PreferredExperience Experience in any of the following areas is strongly preferred: Financial Aid Admissions Registrar Student Services Call Center Support in Higher Education Experience with systems such asBanner, Colleague, or PeopleSoft is a plus. Requirements Strong communication skills Reliable internetconnection and computer equipment Ability to work during weekday daytime hours Criminal background check required beforeassignment Training and system access are provided. To apply, please complete the application here: https://www.proed.org/call-center-consultant-application/ •
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