Planning Aide I

Planning Aide I City of Virginia Beach - 3.7 Virginia Beach, VA Job Details Full-time $33,342.40 - $51,667.20 a year 1 day ago Benefits Paid holidays Dental insurance Paid time off Parental leave Life insurance Retirement plan Qualifications Building code compliance Phone communication Writing skills Greeting customers Filing Scanning Research High school diploma or GED Cash register SharePoint Multi-line phone systems Productivity software Communication skills Permitting phase involvement Entry level Office phone management

Full Job Description Requisition ID:

49138

Work Location:

Planning -

Municipal Center Pay Range:

G.14, $33,342.40 - $51,667.20

Starting Salary:

Depending upon

Qualifications Work Schedule:

Mon-Fri 8am-5pm

Part Time Hours/Wk:

Job Open Date:

6/17/26

Application Deadline:

6/17/26

Job Duties:

Find your best job yet! The City of Virginia Beach is recruiting for a Planning Aide I to join the Permits & Inspections division of the Planning & Community Development Department. This position will join a team of frontline customer service experts managing the permitting process for a variety of different trades. Duties of this position include, but are not limited to: Meet and greet homeowners, contractors, consultants and staff in person at the Permits and Inspections front counter. Answer multiple phone lines having the ability to provide and interpret information regarding permitting and inspections processes and procedures. Scan and upload applications, associated plans and letters to permit file. Research information such as State Contractor and Business License in compliance with permit issuance as allowed by the Virginia Uniform Statewide Building Code. Assist in gathering information for FOIA requests. Perform clerical and routine administrative work as assigned. Assists with other activities as assigned by supervisor or division head. The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid-Time-Off.

Official City Job Description:

https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Planning-Aide-I-00895.pdf

Working Conditions:

https://workingcondition-summary-prod.s3.amazonaws.com/B.001810.1.pdf

Minimum Requirements:

MINIMUMS

Requires high school or GED or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Special Requirements:

All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Additional Requirements:

DMV Transcript:

Not Required CDL:

Not Required DOT History:

Not Required CPS Check:

Not Required Physical:

Not Required Respirator:

Not Required Polygraph Review:

Not Required Psychological Screening:

Not Required Attachments Required:

Resume Preferences:

Excellent communication skills both verbally and in writing. Exceptional customer service skills both over the phone and at a front counter. Skill in use of computers, including Microsoft Office Suite, SharePoint, etc. Ability to understand and follow processes and procedures in a timely manner. Experience working for municipal government. Experience working at a front desk for a construction office and/or a cashier. Experience with office equipment (printer, scanner, etc.)

Special Instructions:

Please provide a detailed application and resume supporting your experience as related to the duties and preferences advertised. Please complete the application in its entirety and include your resume if required by the posting. Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process. You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.

V RS Contribution:

All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace:

The City of Virginia Beach maintains a drug free workplace.