LTL Manager

LTL Manager Erie, PA Job Details Full-time 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Managerial strategic planning Pricing Strategic management Customer relationship building Operations management Bachelor's degree in business Client relationship development Team development Analysis skills Transportation management systems Bachelor's degree Performance Improvement (PI) Forecasting Networking through strategic partnership building Data analytics tools Senior level Strategic partnerships Cross-functional collaboration Business Cross-functional team management Leadership Implementing cost-saving initiatives Supply Chain Management Communication skills Negotiation Cross-functional communication

Full Job Description Description:

LTL Manager - Brokerage Division Competitive Base Salary plus Variable Compensation Position Overview The LTL Manager will lead a team of LTL Specialists within our Brokerage Division, driving operational excellence, customer satisfaction, and profitability. This role is responsible for strengthening carrier and customer relationships, optimizing processes through technology and analytics, and expanding our LTL service capabilities to deliver best-in-class results. Key Responsibilities Lead, coach, and develop a team of LTL Specialists to achieve performance goals in service quality, margin growth, and operational efficiency. Build and sustain strong partnerships with LTL carriers to improve pricing, service levels, and network coverage. Develop and enhance relationships with key customers, collaborating on capacity, rate solutions, and proactive problem-solving. Utilize transportation management systems (TMS) and analytics tools to streamline workflows, improve visibility, and drive cost savings. Monitor performance metrics such as margin per load, service performance, and carrier utilization to identify opportunities for improvement. Collaborate with internal brokerage, operations, and sales teams to ensure alignment between customer expectations and execution capabilities. Support continuous improvement initiatives by introducing new technologies, processes, or carrier programs that enhance efficiency or profitability. Oversee carrier onboarding and compliance to ensure performance standards and company policies are consistently met. Forecast volume trends and develop strategic plans to manage capacity and margin in varying market conditions.

Requirements:

Qualifications Bachelor's degree in Business, Supply Chain, or related field (or equivalent experience). 3+ years of LTL brokerage, carrier management, or transportation operations experience; prior leadership experience preferred. Strong understanding of LTL pricing structures, tariffs, routing, and industry software platforms (McLeod, TAI, Project44, or equivalent). Proven track record in building carrier networks and improving operational margins. Excellent communication, analytical, and negotiation skills. Ability to lead cross-functional teams and thrive in a fast-paced, results-driven environment. Benefits Competitive salary and performance-based bonus Health, dental, vision, and life insurance 401(k) with company match Paid time off and holidays Opportunities for professional growth and development Why Join Us? This is an opportunity to shape the growth of our LTL operations in a dynamic brokerage environment. You'll have the tools, technology, and autonomy to build high-performing teams, cultivate lasting partnerships, and drive measurable impact across the organization.