Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Permit Technician II City of Westminster - 4.1 Westminster, CA Job Details Full-time $29.68 - $39.77 an hour 1 day ago Qualifications Statistics Computer operation Staff supervision Correspondence management Construction specifications Land use law in public permitting Database systems Management Construction regulatory compliance Regulatory compliance In-person customer service Plumbing building codes Mid-level Electrical work permitting Technical support Phone customer support Construction plans Data management Computer hardware Fax machines Zoning regulations Building code analysis Telephone systems Multi-line phone systems Technical training Data accuracy checks Legal compliance 2 years Physical document handling Editing Full Job Description
JOB DEFINITION
Under general supervision, performs a variety of complex responsible clerical and office administration duties related to the issuance of building, plumbing, mechanical, and electrical permits and in support of related services and activities of the Community Development Department; explains ordinances, requirements, and City codes, and department procedures to building contractors, architects, engineers, builders, and the general public pertaining to land development and improvement, permit requests, and concerns; and performs related work as required.
EXAMPLE OF DUTIES SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Community Development Director. Exercises no supervision of staff.
CLASS CHARACTERISTICS
This is a journey-level classification that is fully competent to perform a variety of responsible duties to assist in the provision of City services for the public. Incumbents are expected to utilize advanced administrative and customer service skills to provide information and assistance to the public regarding building codes, ordinances, regulations, permit requirements, and departmental procedures. Duties include receiving, reviewing, and processing permit applications; issuing permits; calculating and collecting applicable fees; maintaining permit records; and conducting plan reviews for routine and minor development projects to ensure compliance with applicable codes and regulations. This class is distinguished from the Permit Technician I in that incumbents provide more in-depth code and regulatory information to the public, perform tasks for more complex projects and have a minimum of two years of permit issuance experience.
EXAMPLES OF TYPICAL JOB FUNCTIONS
(Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job. Conducts building, land use, and engineering permit processing; reviews permit applications, plans, specifications, and the supporting documents for completeness and compliance with legal standards and City requirements; calculates permit fees; prepares bills, collects fees, and issues receipts; issues building, plumbing, mechanical, and electrical permits following established guidelines. Reviews and approves plans and accompanying documents on over-the-counter permits for routine or less complex projects, such as patio covers, room additions, and minor tenant improvements; assists in processing construction plans for commercial and residential projects; files or routes information to appropriate City departments. Provides appropriate information regarding zoning, subdivision plans, and building ordinances, procedures, and requirements to the public including homeowners, developers, contractors, engineers, and architects, in person and over the counter and telephone; assists the public in the application process for building, land use, and engineering permits and other developmental processes. Accepts applications for business licenses, assesses business license tax, prints and mails out licenses, and balances business license receipts. Enters scheduled inspection dates into database for both City and contractor inspections. Performs a wide variety of complex administrative duties in support of the Community Development Department; establishes and maintains filing systems; creates and modifies forms as necessary; prepares and proofreads a wide variety of correspondence, letters, memorandum, reports, statistical charts, and other written materials; distributes reports internally and to various governmental offices; organizes and assembles documents; files and catalogs maps, photos, and other planning exhibits and documents; verifies accuracy of information; researches discrepancies and records information. Apply departmental policies and procedures in determining completeness of applications, records, and reports; provides information and forms to the public; processes appropriate information. Compiles information and data for statistical and financial reports; maintains a variety of statistical records; checks and tabulates statistical data. Contacts the public and outside agencies in acquiring and providing information and making referrals. Clears and releases utility services; manages and tracks all releases for other internal departments. Provide customer service to the public at the building counter and over the phone. Checks status of State contractors' licenses, business licenses, and verification of worker's compensation insurance. Provides technical support for special events and special promotions programs. Operates standard office equipment, including job-related computer hardware and software applications, facsimile equipment, and multi-line telephones. Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions. Provide lead direction, work coordination, and training to Permit Technician. Act as technical lead by handling the more complex technical permit issues with developers and the public. Coordinates permit activities with departmental staff, other City departments, and outside agencies. Performs related duties as assigned.
SUPPLEMENTAL INFORMATION
Environmental ElementsEmployees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
