Nuisance Abatement Officer

Primary Reason Why Classification Exists To perform intermediate technical and administrative work associated with nuisance and code abatement, including database entry, case management, reporting, and field inspections. Receives, documents, and responds to complaints regarding potential violations of the Unified Development Ordinance (UDO) and City Code; enters and maintains all case information in the City's database system. Maintains case files through programs such as Excel. Conducts field inspections to determine compliance, document findings, and identify violations. Prepares and issues written notices of non-compliance and violation letters using approved language; ensures proper service and documentation of notices in accordance with established procedures and legal requirements. Posts notices for non-compliance at properties when required and communicates directly with property owners and occupants regarding violations and required corrective actions. Maintains accurate, up-to-date case records and supporting documentation to ensure proper tracking and reporting. Monitors and manages cases through the enforcement process to achieve compliance. Performs related duties as assigned. Knowledge, Skills and Abilities Working knowledge of municipal zoning regulations and nuisance enforcement procedures, or the ability and willingness to quickly learn and apply such regulations. Strong written communication skills, including the ability to prepare clear, accurate, and procedurally sound notices and formal correspondence. Demonstrated proficiency in maintaining accurate records within a computerized database system. Strong attention to detail and commitment to accuracy in documentation, reporting, and case management. Ability to manage multiple cases simultaneously and consistently follow through to resolution. Ability to work independently with initiative, persistence, and a strong sense of accountability. Ability to communicate professionally and effectively with property owners, occupants and the public. Education and Experience Graduation from an accredited community college with an associate's degree or certificate in business administration, public administration, construction management, or a related field is preferred and/or any combination of education and work experience. Special Requirements NC driver's license without restrictions Certified in CPR & First Aid Physical Requirements This work is a combination of sedentary and field work requiring the exertion of up to 25 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects. Work requires kneeling, reaching, standing, walking, fingering, and repetitive motions. Vocal communication is required to express or exchange ideas and information by means of the spoken word. Hearing is required to perceive and comprehend information at normal spoken word levels, and to receive detailed information through oral communications, and/or to make fine distinctions in sound. Visual acuity is required for peripheral vision, preparing and analyzing written or computer data, use of measuring devices, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities. Working Conditions The employee is subject to inside and outside environmental conditions. Office work is performed in a standard municipal office setting. Field work requires regular travel throughout the City and exposure to varying weather conditions, including heat, cold, rain, and humidity. Field inspections may involve accessing properties with uneven terrain, overgrown vegetation, construction areas, and similar outdoor environments. Proper use of clothing and foot protection is required to minimize chance of injury.