Operational Risk Specialist (Hybrid - Buffalo, NY)

Overview:

The Operational Insurance Specialist provides operational and administrative support for the Bank's insurance program. This role assists with insurance procurement activities, policy renewals, contract tracking, loss data reporting, and insurance-related invoice processing. The position supports the insurance team by coordinating documentation, maintaining accurate records, and ensuring timely execution of insurance-related financial and administrative activities. This role operates within Finance and does not perform risk management, underwriting, or claims handling functions.

Primary Responsibilities:

Assist the insurance team in collecting, organizing, and validating information required to support the insurance procurement and renewal process. Coordinate and track insurance policy renewals, contracts, and related documentation associated with the Bank's insurance program. Maintain organized records of insurance policies, endorsements, certificates, contracts, and renewal calendars in accordance with internal standards. Support the administration and tracking of contracts related to insured and uninsured exposures across the Bank. Report loss data for insurance programs as required to support internal reporting, carrier submissions, and renewal processes. Process and coordinate payment of insurance-related invoices, including: General insurance invoices Insurance premiums Loss cost and claim-related expense invoices Monitor invoice accuracy and ensure timely submission and payment in accordance with Finance procedures. Serve as an operational point of contact for internal stakeholders regarding insurance documentation, renewal timing, loss reporting, and invoice status. Assist with process improvements related to insurance administration, documentation consistency, and workflow efficiency. Provide general operational and administrative support to the insurance team as needed.

Supervisory/ Managerial Responsibilities:

No direct management but may provide guidance to analysts

Education and Experience Required:

Bachelor's degree and five years' experience in Financial Lines and Professional Lines insurance. Prior experience as an Account Manager or Account Executive in or or more of the following settings: Insurance Brokerage Firm Insurarance Carrier Client-side or business insurance role with policy procurement responsibilities Demonstrated understanding of insurance placement, renewal cycles, and policy documentation. Experience supporting insurance programs through administrative, coordination, or finance-related activities.

Preferred Skills and Competencies:

Strong organizational and tracking skills with the ability to manage multiple renewals, contracts, invoices, and reporting requirements concurrently. High attention to detail and strong documentation discipline. Ability to coordinate effectively with internal teams and external partners (brokers, carriers, vendors). Proficiency in Microsoft 365 applications (Excel, Word, SharePoint, Outlook). Experience supporting insurance programs in a corporate or financial services environment. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $71,600.00 - $119,300.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people's lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values - integrity, ownership, collaboration, curiosity, and candor - drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T's Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice