ServiceNow Technical Lead- IRM & GRC

Experteer Overview In this role you will lead the design, delivery, and long-term health of ServiceNow GRC/IRM solutions to support regulatory and risk management goals. You will collaborate with the ServiceNow Architect and translate complex requirements into scalable, automated workflows, with hands-on leadership across modules like policy, risk, audit, VRM and BCM. You'll drive upgrade-safe implementations aligned with the CSDM and integrate data sources to provide real-time risk insight. The role sits at the intersection of engineering and governance, shaping how we manage risk at scale.

Compensation / Benefits

• Lead technical design and implementation of ServiceNow GRC/IRM modules (Policy & Compliance, Risk Management, Audit Management, VRM, BCM)
• Develop automated indicators, control testing workflows, and evidence collection to improve audit readiness
• Enforce coding best practices for IRM data models; ensure upgrade-safety and CSDM alignment
• Design secure integrations between GRC and external data sources (Azure AD, BitSight, Security Operations, financial systems) for real-time risk posture
• Mentor developers in GRC configurations (Advanced Risk Assessments, PA dashboards, UI Builder for executive reporting)
• Bridge Technology, Information Security, Legal, and Internal Audit to translate policy into technical requirements
• Manage technical debt within GRC scope; drive performance tuning and scalable deployment for international growth Tasks
• 7+ years of ServiceNow development and platform engineering
• 3+ years deep technical expertise in ServiceNow GRC/IRM
• Experience leading technical teams through multi-module implementations
• Advanced scripting (JavaScript, Glide), Flow Designer, IntegrationHub, IRM/GRC metadata
• Experience mapping risk frameworks (NIST, ISO, COBIT, SOC2) to technical controls in ServiceNow
• ServiceNow CSA and CAD certifications required; CIS-Risk and Compliance or CIS-Vendor Risk Management preferred
• Ability to explain complex technical risk architectures to non-technical stakeholders Key requirements
• 100% paid medical, dental and vision Premiums for you and dependents
• 50% 401(k) match, up to IRS maximum
• 20 days of PTO, 10 paid holidays
• Family Support programs including Paid Primary Caregiver Leave, fertility and family forming assistance, caregiving support
• Hybrid work from home program (in-office role)